Papa Johns Pizza

3.6
205 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Zachary, LA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Zachary pizza for any occasion. Call us for pizza delivery in Zachary or stop by 19900 LA-964 for carryout to order the best pizza in Zachary, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
19900 LA-964, Zachary, LA
70791, United States

Hours

Reviews

3.6
205 reviews
5 stars
88
4 stars
40
3 stars
24
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on pizza quality; some customers enjoyed the taste while others reported issues with undercooked or incorrect orders.

Customer Service

Significant complaints about poor customer service, including rude staff, long wait times, and difficulty reaching the store by phone.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Concerns raised about hygiene practices, including staff not wearing gloves and unsanitary conditions.

Delivery Issues

Numerous complaints about late deliveries and lack of communication regarding order status.
  • NN
    Norm
    Jan 3, 2026
    5.0
    They are always happy to please. Better ingredients, better pizza.
  • DM
    Destiny Maiden
    Dec 31, 2025
    1.0
    Terrible customer service and vey terrible pizza ! Ordered a large they gave me a tiny pizza and it was nothing but crust ordered cheesy bread it was only cheese on half! Terrible
  • AR
    Alicia Raft
    Dec 13, 2025
    4.0
    They have a deal for $9.99 as many toppings as you like, large and you can choose NY crust. I load this thing UP and it always arrives hot, tender crust and toppings never skimpy.
  • BE
    Bobby Essick
    Dec 6, 2025
    2.0
    I ordered the original crust pizza from this location. The crust was terrible. It was flat all the way around and had holes punched in the edges. Like store bought crust or something. It was definitely not hand tossed! I have not ordered papa John’s in years and thought I would try it again, was very disappointed! Will not go back.
  • JJ
    Jcrazy
    Dec 3, 2025
    1.0
    Received a Credit by the GM on Friday 11/28 after having issues with Doordash delivering it (Ordered through Papa John’s App). He said it needed to be redeemed through Carryout, I don’t have a vehicle and am unable to do Carryout. Called to Redeem the Credit 12/02 at 8:45pm, just to be talked to rudely by the manager on duty and told I don’t have a credit, wouldn’t verify with the GM who called and offered it. I also asked if I placed a delivery order paid for with the delivery fees and tip, would they deliver my credit? Was told No. I recently worked for Papa Johns for 3 years as a Salaried Assistant and General Manager. I know their system very well, it hasn’t changed much since I left and the team working tonight has serious issues with their customer service. What’s the point of providing a credit if I can’t redeem it. This was my first truly bad experience with this store. I’ve been down here for nearly a year and have been a regular customer. If it’s this difficult to resolve issues I won’t be spending my money here nearly as much as I usually have been. I hope to hear back soon by Management with a satisfactory resolution.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Zachary, LA?

Papa Johns Pizza delivers Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 10:00 AM to 11:00 PM.

Can I place an order online for pickup or delivery at Papa Johns Pizza Zachary?

Yes, you can order online for both carryout and delivery via Papa Johns' website or mobile apps available on iOS and Android.