McDonald's

3.4
1196 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5240 Main St, Zachary, LA
70791, United States

Hours

Reviews

3.4
1,196 reviews
5 stars
388
4 stars
243
3 stars
232
2 stars
120
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Temperature

Many reviews mentioned inconsistent food temperatures, with complaints about cold fries and meals.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and mistakes in meal preparation.

Wait Times

Customers noted long wait times, especially during busy hours, leading to frustration.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including lack of friendliness and poor customer interaction.
  • TB
    Terry Buckhalter
    Oct 13, 2025
    3.0
    After placing our order on the standing kiosk, it didn't print a receipt out, but gave a ticket number on screen. I immediately went and told the clerk of what happened. And to make sure our order was placed. She replied ok and went on. McDonald's was very busy. We waited over ten minutes. People coming in placing orders after us was hetting there's. After about 15 minutes, I stopped the clerk and questioned her about our order. She checked on her registry and saw it was in pending. I reminded her she was going to check on it earlier but didn't check. Now we had to wait another 5 minutes. The food was good ad usually. But we missed most of church waiting.😵‍💫 Telling It Like it IS TerryB 👨‍🦽
  • DB
    Demarcus Butler
    Aug 24, 2025
    1.0
    How do you forget the sausage in a big breakfast with hotcakes?? Terrible service! I wanted to sub my biscuit for a McGriddle. Still got the biscuit. The manager gave me the McGriddle cool. But how do you forget the sausage? That the entire point of the big breakfast with hotcakes. Honestly the entire store need to be shut down. Can’t get a simple order right day or night! Smh
  • SK
    Susan Kounetis
    Aug 16, 2025
    3.0
    The fries are cold most of the time.
  • GM
    genevieve moon
    Aug 15, 2025
    5.0
    macy is a goated worker
  • EM
    Edwin M
    Aug 13, 2025
    5.0
    Yes . The service is impressive and professional.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Zachary, LA?

The McDonald's in Zachary, LA is open daily from 5:00 AM to 11:00 PM.

Can I get delivery from this McDonald's location?

Yes, delivery is available daily from 5:00 AM to 10:30 PM through their delivery service.