Service Speed
Customers frequently reported long wait times for orders, both in drive-thru and at parking spots.
Food Quality
There were numerous complaints about food being served cold, stale, or incorrect, raising concerns about freshness and preparation.
Customer Service
Feedback indicated inconsistent customer service, with some staff being friendly while others were reported as rude or inattentive.
Cleanliness
Several reviews mentioned unsanitary conditions, including issues with food safety and cleanliness in the restaurant.
Overall Experience
While some customers had positive experiences, many expressed disappointment and frustration, suggesting a decline in quality and service.