Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,181 reviews
5 stars
370
4 stars
192
3 stars
217
2 stars
117
1 star
285
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied widely, with some praising friendly staff while others reported rude behavior and long wait times.
Food Quality
Food quality was inconsistent, with reports of cold items and incorrect orders, although some customers noted fresh and delicious meals.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with mentions of dirty tables and unsanitary conditions.
Management Issues
Several reviews highlighted poor management practices, including staff attitudes and operational inefficiencies.
Order Accuracy
Many customers expressed frustration over incorrect orders and issues with mobile app orders.
- CACiara Allen3 days ago2.0You can hear employees arguing with each other in the kitchen. The wait for the food was too long, but the food was fresh. Not one employee had a smile on their face. Never coming back!!
- MMMary MaryNov 8, 20255.0The employees are always friendly and fast.
- JRJavier RuizOct 25, 20254.0Buen servicio y limpio el local
- BHBridget HoodOct 15, 20251.0Staff is rude...we gave our order and there was 3 people behind us. The third one never could give his order because she just walked off. He finally just walked off. The wait for food was over 30 minutes for everyone. Food was not hot and I felt like we were an inconvenience for this rude staff. Do not recommend this store!
- LYLaura YSep 11, 20251.0They should honestly shut this McDonalds down, did a curbside and waited 15min then went inside to come to find out my order wasnt never place and wasnt in their system. Smh
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 501 Westbank Expy, Westwego, LA?
Delivery is available daily from 6:00 AM to 10:30 PM.
Is the McDonald's at 501 Westbank Expy open 24 hours?
Yes, this McDonald's location is open 24 hours every day.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, it offers drive-thru service 24 hours a day, seven days a week.
What payment options are accepted at McDonald's on Westbank Expy?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's delivery online or through an app?
Yes, you can order delivery online at McDonald's website or use the McDonald's app available on iOS and Android.
Does McDonald's at this location participate in any rewards program?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food. More details are on their website.
What nearby eateries can I visit alongside McDonald's on Westbank Expy?
Nearby options include Burger King, Ribmaster Soulfood and BBQ, Smoothie King, and WeGeaux Café, offering a variety of dining choices.
Are there nearby places to relax or have a snack after visiting McDonald's?
Yes, Westwego Park and Sweet Generations bakery are close by, perfect for relaxing or enjoying a treat after your meal.
How can nearby transportation or locations help me find McDonald's at 501 Westbank Expy?
While specific transit stations aren't listed, nearby landmarks like Westwego Fair Grounds OTB Casino and Morgan Buildings can help you locate McDonald's easily.
What services does this McDonald's provide for customer convenience?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi for customers.