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Brand Certified

Sonic Drive-In

3.6
(487 reviews)

Business Details

1615 Sampson Street, Westlake, LA
70669, United States
(337) 436-7900

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Westlake, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1615 Sampson Street for the ultimate SONIC experience!

Location

Sonic Drive-In
1615 Sampson Street, Westlake, LA
70669, United States

Hours

Reviews

3.6
487 reviews
5 stars
203
4 stars
109
3 stars
55
2 stars
35
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Food Quality

Mixed reviews on food quality, with some customers enjoying the food while others received cold or poorly prepared items.

Friendly Staff

Some reviews highlighted friendly and helpful staff, particularly in specific instances, but this was inconsistent.

Order Accuracy

Many customers experienced issues with order accuracy, leading to dissatisfaction and frustration.
  • GM
    gage martin
    5 days ago
    1.0
    Was told ice cream machine was out of order and to cancel through customer support but waited 30 minutes on hold for an answer and never got it. Lost my money and wasn’t offered a substitute for my items placed or anything. $20 gone.
  • LB
    Lisa Bergeron
    Feb 17, 2026
    1.0
    I bought the cream slushes and a blast one slush was not even a slush had very little in it mostly only ice cream wasn’t even blended. Then the other one was not even a cream slush. It was just a plain slushy. So I called to let them know she came got the slush back that was messed up was not very friendly at all. Acted as if it was my fault not theirs came back and handed it with no concern it seemed whatsoever. I also work in the food industry, and this is very much what I do not allow to come from my employees. We’ll definitely make a trip to the Moss Bluff Sonic instead of the Westlake I have absolutely never had a problem here and always come at night after I get home and settle down. Very disappointed. Then the one that was brought back to me was also not blended.
  • JD
    Jennifer Dannehl
    Jan 22, 2026
    4.0
    Was unable to order thru the app, which was disappointing bc I wasn't able to get any deals or discounts.
  • SP
    Scott Pousson
    Jan 20, 2026
    3.0
    It was sonic like usual
  • QV
    Qunint Victorian
    Oct 22, 2025
    5.0
    Love the people and the service. They are great. The evening cook and car hops excellent. Thanks again for the great service. No attitudes,very friendly.

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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