McDonald's

3.6
906 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1603 Sampson St, Westlake, LA
70669, United States

Hours

Reviews

3.6
906 reviews
5 stars
362
4 stars
185
3 stars
156
2 stars
67
1 star
136

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty tables and unsanitary conditions in the restaurant.

Service Speed

Many reviews highlighted long wait times for food, both in the drive-thru and for in-store orders.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers noting unprofessional behavior.

Food Quality

Several reviews mentioned declining food quality, with complaints about cold or poorly prepared items.
  • SB
    Steve Bracey
    6 days ago
    5.0
    Great restaurant. Friendly, fast, and the food was hot!
  • WJ
    WAI-KEAN JACKSON
    Nov 1, 2025
    1.0
    One of they're worse McDonald's in America! Girl literally handed me some fries out the window with no bag, half of the fries fell out! and she had a attitude when I looked at her like she was out of line!
  • KK
    Keith
    Oct 31, 2025
    1.0
    Today is Halloween 2025. This inexperienced manager tells me she can't hear me in drive threw and tells me to speak up, so I did and she is gonna say dont scream at me. Then when I go in she is gonna tell me im the one thats rude. I have been coming to this McDonald's for years now all if a sudden they get this manager and cusome service goes way down. She is so rude to customers ans could not wait till I come in to give me a piece of her mind, in front of other customers!
  • CR
    Christine Richard
    Oct 12, 2025
    1.0
    This place is really dirty 😞. I had to clean 2 different tables just to sit and dine in. Very sad, because there are multiple employees that are standing around.
  • SK
    Steven Keys
    Sep 11, 2025
    5.0
    Good parking, nice atmosphere, food was served quickly.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1603 Sampson St, Westlake, LA?

McDonald's at 1603 Sampson St operates from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to midnight on Friday and Saturday.

Is the drive-through service available, and what are its hours?

Yes, the drive-through is available with the same hours as the restaurant: 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and 4:00 AM to midnight on Friday and Saturday.