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McDonald's

3.6
(917 reviews)

Business Details

1603 Sampson St, Westlake, LA
70669, United States
(337) 436-6922
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1603 Sampson St, Westlake, LA
70669, United States

Hours

Reviews

3.6
917 reviews
5 stars
367
4 stars
187
3 stars
158
2 stars
69
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

There were complaints about food being cold, incorrectly prepared, or of poor quality, with some customers finding foreign objects in their meals.

Staff Performance

While some staff members received praise for their friendliness and efficiency, many reviews noted inconsistency in service quality.
  • JP
    Jessica Pine
    2 days ago
    2.0
    Waited 35 minutes for two cheeseburgers no onion and a large ff. Ff was under cooked.
  • JD
    Jennifer Dannehl
    Jan 22, 2026
    4.0
    Ordered thru the app. Order was correct and fast.
  • SC
    Sierra Camacho
    Dec 5, 2025
    3.0
    Food overpriced but it's fast food for a reason I guess 👍
  • SB
    Steve Bracey
    Nov 18, 2025
    5.0
    Great restaurant. Friendly, fast, and the food was hot!
  • KK
    Keith
    Oct 31, 2025
    1.0
    Today is Halloween 2025. This inexperienced manager tells me she can't hear me in drive threw and tells me to speak up, so I did and she is gonna say dont scream at me. Then when I go in she is gonna tell me im the one thats rude. I have been coming to this McDonald's for years now all if a sudden they get this manager and cusome service goes way down. She is so rude to customers ans could not wait till I come in to give me a piece of her mind, in front of other customers!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1603 Sampson St, Westlake, LA?

McDonald's at 1603 Sampson St operates from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to midnight on Friday and Saturday.

Is the drive-through service available, and what are its hours?

Yes, the drive-through is available with the same hours as the restaurant: 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and 4:00 AM to midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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