McDonald's

3.6
910 reviews
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Business Details

1603 Sampson St, Westlake, LA
70669, United States
(337) 436-6922
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1603 Sampson St, Westlake, LA
70669, United States

Hours

Reviews

3.6
910 reviews
5 stars
363
4 stars
186
3 stars
158
2 stars
68
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with many reports of rude staff and incorrect orders, particularly in the drive-thru.

Cleanliness

Multiple reviews highlight unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Consistency

Food quality is inconsistent, with complaints about cold meals, incorrect orders, and issues with food preparation.

Wait Times

Customers frequently report long wait times for orders, both in the drive-thru and inside the restaurant.

Pricing

Several customers mention that prices are high, especially for fast food, but acknowledge that this is a common trend across the industry.
  • SC
    Sierra Camacho
    Dec 5, 2025
    3.0
    Food overpriced but it's fast food for a reason I guess 👍
  • SB
    Steve Bracey
    Nov 18, 2025
    5.0
    Great restaurant. Friendly, fast, and the food was hot!
  • WJ
    WAI-KEAN JACKSON
    Nov 1, 2025
    1.0
    One of they're worse McDonald's in America! Girl literally handed me some fries out the window with no bag, half of the fries fell out! and she had a attitude when I looked at her like she was out of line!
  • KK
    Keith
    Oct 31, 2025
    1.0
    Today is Halloween 2025. This inexperienced manager tells me she can't hear me in drive threw and tells me to speak up, so I did and she is gonna say dont scream at me. Then when I go in she is gonna tell me im the one thats rude. I have been coming to this McDonald's for years now all if a sudden they get this manager and cusome service goes way down. She is so rude to customers ans could not wait till I come in to give me a piece of her mind, in front of other customers!
  • CR
    Christine Richard
    Oct 12, 2025
    1.0
    This place is really dirty 😞. I had to clean 2 different tables just to sit and dine in. Very sad, because there are multiple employees that are standing around.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1603 Sampson St, Westlake, LA?

McDonald's at 1603 Sampson St operates from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to midnight on Friday and Saturday.

Is the drive-through service available, and what are its hours?

Yes, the drive-through is available with the same hours as the restaurant: 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and 4:00 AM to midnight on Friday and Saturday.