Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
955 reviews
5 stars
443
4 stars
224
3 stars
136
2 stars
54
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some customers praised the kindness of employees while others reported rude service.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Speed of Service
Service speed varies significantly; some customers experienced quick service, while others faced long wait times.
Order Accuracy
Frequent issues with order accuracy; many customers reported receiving incorrect items or missing components.
Cleanliness
The restaurant is generally clean and well-maintained, but some customers noted areas needing improvement.
- TTTandemiOct 22, 20255.0The people were so nice here. My food took extra long and I was going to cancel my order, but I wasnt mad. They surprised me with the kindness that I didn't expect - and the food tasted even better because of it! They had no idea who i was or how bad of a day I'd had... there are angels working here.
- JCJimmy ChambersOct 18, 20254.0We hit this Wendy's 2-3 times a week for about 3 years and the food is always hot, fresh and fast. 20 bucks for 3 people's lunch plus good service,
- SSSharon ScottSep 21, 20255.0Excellent
- CWChris WoodSep 18, 20251.0They are taking this bag to heart by not giving us half the order, old stale fries and a hard, cold potato
- SLSpencer LoweSep 11, 20251.0The dining room is routinely locked at 9:30pm if not sooner on weeknights, although it is advertised as open until 10 PM on two occasions, I’ve had employees stare at me through the glass door with no response neither unlocking the door nor providing an explanation for the mixup
Frequently Asked Questions About Wendy's
Is 291 - Thomas Rd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in West Monroe, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter West Monroe, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (318) 322-8883.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 291 - Thomas Rd. Wendy’s serve breakfast?
Yes, this Wendy’s location in West Monroe, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 109 Thomas Rd., West Monroe, LA?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Is the 109 Thomas Rd. Wendy's location currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through their app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I place an order online or through an app for this Wendy's?
Yes, you can place orders via Wendy's official app or their website at order.wendys.com. The app can be downloaded from the Apple App Store.
How can I contact the Wendy's at 109 Thomas Rd. for questions or feedback?
You can call the location directly at (318) 322-8883, or reach customer care through 888-624-8140. Feedback can also be provided via their Contact page or Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant posters. You can view this info by selecting menu items and clicking on the 'Nutrition & Allergens' link.
What nearby dining options are available near Wendy's at 109 Thomas Rd.?
Nearby dining options include Captain D's (seafood), McAlister's Deli (salad and sandwiches), and Grandy's (American cuisine). These are great choices if you want variety before or after your visit to Wendy's.
Are there medical facilities near the Wendy's at 109 Thomas Rd. in case of emergencies?
Yes, there are multiple nearby medical centers such as Glenwood Medical Mall, West Monroe Endoscopy, and Northeast Louisiana Cancer Institute that can assist with health needs.
Are there convenient financial services near Wendy’s at 109 Thomas Rd.?
Nearby financial services include Chase ATM and Capital One Bank, which can be useful if you need cash or banking services before or after dining at Wendy's.