Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on staff friendliness; some customers praised the kindness of employees while others reported rude service.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Speed of Service
Service speed varies significantly; some customers experienced quick service, while others faced long wait times.
Order Accuracy
Frequent issues with order accuracy; many customers reported receiving incorrect items or missing components.
Cleanliness
The restaurant is generally clean and well-maintained, but some customers noted areas needing improvement.
TT
Tandemi
Oct 22, 2025
5.0
The people were so nice here. My food took extra long and I was going to cancel my order, but I wasnt mad. They surprised me with the kindness that I didn't expect - and the food tasted even better because of it! They had no idea who i was or how bad of a day I'd had... there are angels working here.
JC
Jimmy Chambers
Oct 18, 2025
4.0
We hit this Wendy's 2-3 times a week for about 3 years and the food is always hot, fresh and fast. 20 bucks for 3 people's lunch plus good service,
SS
Sharon Scott
Sep 21, 2025
5.0
Excellent
CW
Chris Wood
Sep 18, 2025
1.0
They are taking this bag to heart by not giving us half the order, old stale fries and a hard, cold potato
SL
Spencer Lowe
Sep 11, 2025
1.0
The dining room is routinely locked at 9:30pm if not sooner on weeknights, although it is advertised as open until 10 PM on two occasions, I’ve had employees stare at me through the glass door with no response neither unlocking the door nor providing an explanation for the mixup
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 109 Thomas Rd., West Monroe, LA?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Is the 109 Thomas Rd. Wendy's location currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through their app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I place an order online or through an app for this Wendy's?
Yes, you can place orders via Wendy's official app or their website at order.wendys.com. The app can be downloaded from the Apple App Store.
How can I contact the Wendy's at 109 Thomas Rd. for questions or feedback?
You can call the location directly at (318) 322-8883, or reach customer care through 888-624-8140. Feedback can also be provided via their Contact page or Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant posters. You can view this info by selecting menu items and clicking on the 'Nutrition & Allergens' link.
What nearby dining options are available near Wendy's at 109 Thomas Rd.?
Nearby dining options include Captain D's (seafood), McAlister's Deli (salad and sandwiches), and Grandy's (American cuisine). These are great choices if you want variety before or after your visit to Wendy's.
Are there medical facilities near the Wendy's at 109 Thomas Rd. in case of emergencies?
Yes, there are multiple nearby medical centers such as Glenwood Medical Mall, West Monroe Endoscopy, and Northeast Louisiana Cancer Institute that can assist with health needs.
Are there convenient financial services near Wendy’s at 109 Thomas Rd.?
Nearby financial services include Chase ATM and Capital One Bank, which can be useful if you need cash or banking services before or after dining at Wendy's.