Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 212 Thomas Rd in West Monroe. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many reported issues with cold, poorly prepared items and missing components.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative dining experience.
Staff Attitude
A significant number of customers noted unfriendly and unprofessional behavior from staff, impacting overall satisfaction.
Management Issues
Frequent complaints about poor management practices, including staff shortages and lack of oversight, were evident.
RO
Roxanne Odom
Jan 3, 2026
1.0
Id give this place 0 stars if I could! We came here tonight ordered 12 soft tacos, they gave us 12 crunchy taco we went inside and told them and they all got attitudes saying we ordered the crunchy! The disrespect that comes from this place is ridiculous the customers are the reasons they even make a pay check and this is how yall aloud your employees to treat people they literally threw them in the bag such a mess this is my kids food!!! We will not be back at this place and I dont recommend anyone wasting there time or money here! Have a blessed day and stay prayed up!
CC
Christy
Dec 21, 2025
1.0
Horrible staff. Wouldn’t even acknowledge that customers were waiting. Waiting for 20 minutes and only one lobby order went out.
AA
alexis
Dec 6, 2025
1.0
this place is just terrible all around. Went at 3:30 in the afternoon & no one in drive thru.
i ordered a steak quesadilla with the sauce on the side then went onto order a luxe box. We had to repeat the order 3 times. then a lady chimed in RUDELY over the speaker saying “you want the sauce on the quesadilla or just on the side” Once again, it was said extremely rudely. got to the window and got no greeting. Need nicer workers & apparently smarter workers because having to repeat a simple order 3 times is ridiculous.
on top of that we had an item missing.
CJ
Charlie Johnston
Dec 6, 2025
1.0
Slow as hell they dont care either took us 1hr to get our food we ordered online
WK
William Knighten
Dec 4, 2025
1.0
Between 9:30 pm and 9:45 12/3/25
I made a mobile order for the luxe box and franks red hot spicy chicken burrito when I get there to relieve my order the young lady said they were out of items to make the burrito I asked them could they replace with an item of equal value what do they do give me a nacho beef burrito values at 2.89 when the pranks red hot was 5.89. And my order was cold the tortilla was stiff and the tacos were cold and soggy like they packaged a previous order and passed it.off to.me I threw it in the garbage and went and got canes at least I know there food is hot and the manager just stood around drinking a soda like I dont care what you guys are doing i am done this is the second time Taco Bell has gyped me cypress st one took my .only and never refunded me for an order I never got lazy manager there too
What are the drive-through hours at the Taco Bell on 212 Thomas Rd in West Monroe?
The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.
Does this Taco Bell location offer delivery services?
Yes, delivery service is available for this location.
What are the main payment options accepted at this Taco Bell?
You can pay with American Express, Cash, Discover, Mastercard, and Visa.
What types of cuisine and food items does Taco Bell on 212 Thomas Rd serve?
They specialize in Mexican fast food including tacos, burritos, combos, breakfast items, drinks & sweets, and sides, featuring favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch.
Can I order Taco Bell online for pickup or delivery at this location?
Yes, you can order ahead online or on the mobile app for pickup or get your order delivered.
Is there a drive-through available at this Taco Bell?
Yes, this location has a drive-through for convenient service.
Are there nearby fast food options if I want to try something different around Taco Bell?
Yes, nearby fast food restaurants include Popeyes Louisiana Kitchen, KFC, Chick-fil-A West Monroe Drive-Thru, Five Guys, and Raising Cane's.
What entertainment options near Taco Bell could I visit before or after my meal?
You can visit Thomas Rd West Monroe - GameStop or GameStop for video games and entertainment products.
Are there any coffee or dessert places near the Taco Bell at 212 Thomas Rd?
Yes, Great American Cookies is nearby if you're interested in bakery treats or desserts.
What options are available nearby for pet services if I need assistance when visiting Taco Bell?
Happy Tails West offers pet grooming, boarding, and sitting, and Doggy Days LLC provides pet grooming and dog walking services nearby.