Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local West Monroe Subway® Restaurant at 1102 Jonesboro Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative experiences for customers.
Food Quality
Customers reported inconsistent food quality, including issues with sandwich preparation and insufficient ingredients.
Cleanliness
Some customers noted that the store was clean, but there were also complaints about unsanitary conditions and lack of proper hygiene practices.
Positive Experiences
Despite the negative feedback, several customers praised the food and service, mentioning friendly staff and enjoyable meals.
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Amber Osbon
Dec 19, 2025
1.0
Had the rudest possible experience ever. The waiter was rude from the moment I said how are you tonight. We walked out without our food.
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Kerry Birt
Nov 6, 2025
3.0
They can't ever answer your question about their products half the time and their manager is never around for them to provide you with an answer. Also their online website claims they have no 20 oz bottled drinks in stock and when you get there to pickup your order they have a drink cooler full of 20 oz bottles. The sandwiches never seem to be toasted yeah you watch them put it in the toaster but it is soft and squishy as before they put it in the toaster. Then they make a mistake and give you the wrong bread that you did not order and they will not remake your food. Even though they are the ones at fault. How crazy is that! Pretty crazy if you ask me lol
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Josh Armfield
Aug 20, 2025
5.0
Great breakfast
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crystal hejduk
Aug 10, 2025
1.0
The young lady that was working tonight at 8pm was VERY RUDE and VERY UNPROFESSIONAL!!!
As I walk in the door she didn't not greet me first thing out of her mouth before I'm even 2 steps in the door was "what kind of bread do you want?" Then without even looking at the coupon I tried to ask her about she tells me I can only order from the list of sandwiches listed under the build your own menu. No where on my coupon did it say this. I do not eat any of the sandwiches listed on that list so I try asking her about a pizza sub. She tells me she don't know what I'm talking about so again I try to tell her and she raises her voice at me and ask "do you see it on the menu? We don't make no pizza sub". I tell her that's funny every other subway does. At this point I've had enough and i tell her don't even worry about it I'm going somewhere else and let her know she is very rude and I would be calling her boss. She's saying something not to sure what. Then she says let me take your picture and she takes a picture of me with her phone. Which mad me very uncomfortable did not have my ok to do so..After a very long day of working outside in the heatall I wanted was to grab something to eat and call it a day. I can not stress enough how unprofessional and rude this young lady was. Amazes me how people can be so ugly to other people. For no reason at all! So I hope no one else has had to deal with her poor customer service toniggt and if they did i hope they also say something because something needs to be done.