Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in West Monroe, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5325 Cypress Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
569 reviews
5 stars
257
4 stars
134
3 stars
69
2 stars
25
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and unresponsive staff, leading to frustration.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared items and missing ingredients.
Staff Professionalism
Reviews highlighted inconsistent professionalism among staff, with some praising friendly service while others noted rudeness and lack of attention.
Management Concerns
Several reviews pointed to a need for better management and training, as issues with order accuracy and service efficiency were common.
- JRJames RJan 1, 20262.0Location has really taken a hit for quality over the past couple of months. Mainly was stopping in for ice cream, but last few times I have got a shake or blast that was supposed to have things mixed in, there was only enough 'mixed in' to cover the top then it was only a vanilla ice cream at the bottom 7/8ths of the item.
- SSScott SullivanNov 13, 20255.0Food is always good sometimes the wait time is a little excessive
- HHHunterOct 22, 20254.0This location is in drastic need of better management and staff. The whole experience is always subpar to every other location in West Monroe. They are always very unprofessional when taking orders, the wait time is excessive, and they are always out of picante sauce packets here for some reason. The food is typically still good when they get your order right. Overall it needs to improve and I hope it does. Still feel this location needs to improve on professionalism but on my most recent visit everything was on point and our carhop was great. Updating from 1 to 4 stars.
- TMTammy Lee Kelley (LiL MoMa)Aug 14, 20251.0I do nothing suggest going to this sonic because they allowed me to order and pay for my order knowing their shake machines weren't working that was August 8, 2025 and today is August 14, 2025 and I still haven't received my money back
- BKBrittany KenlyAug 14, 20253.0I eat here more then I should, but there bacon breakfast toaster is the best ever. Then I get to see there very sweet car hop staff. One of the nicest lady's up there is Daisy and I hope you get a chance to have her car hop for you.