Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,784 reviews
5 stars
631
4 stars
344
3 stars
381
2 stars
169
1 star
259
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Food Freshness
While some customers enjoyed fresh food, others received cold or poorly prepared meals.
Cleanliness
Several customers noted unsanitary conditions, particularly in the restrooms and play areas.
Staff Attitude
Mixed feedback on staff demeanor, with some praising helpful employees while others reported unprofessional behavior.
- PAPaul Alex4 days ago5.0The management and leadership of this place is really really amazing and they do not at all at all at all. Make white people feel any more comfortable than any brown or any black employees working they do not exclude them. They do not make them feel like they don't belong they are not they do not give them a hard time. This does not happen with the employees and it certainly does not happen with the customers and I really appreciate that the leadership and management make sure that there's respect love and care for every single person, regardless of the color of their skin whether they're black or white or blue or yellow or purple for that matter and they're really caring and nice and respectful to all, and do not discriminate or give advantages to people that might be White or anyone else they're very fair. They're very honest and they're very just and there's no pulling leg of any employees are making them uncomfortable or going extra mile to make people of color or Black people feel uncomfortable. They also don't give extra extra extra benefits and extra extra love for all the white folks that come sit at the place for long hours and stare at other customers excessively. They make sure that everyone comes at McDonald's is loving, caring, kind, and compassionate and respectful of all the customers and there's no overly aggressive, aggressive intimidating vibes from anyone which is really appreciated. The management goes a long, long, long way to make sure that everyone feels safe, comfortable and welcomed in the place, which is really appreciated. Thank you so much the leadership and management and even at the corporate level and at the store level this is made sure that happens. Thank you so much for bringing this making this a family oriented, nice caring, loving respectful place you guys are awesome amazing thank you so much for all you do and take it easy as well because you deserve to have a McDonald's break.
- CBCindy BalfourNov 11, 20254.0Nice people very clean could t figure how to ring up an Americano
- MGMaime GoulartNov 1, 20253.0They were out of all beverages except water..good was hot
- SWShea WilliamsOct 26, 20254.0McDonald's whats not to love
- TCTerry CornettOct 21, 20255.0Food was freshly cooked and service was great
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 202 Thomas Rd, West Monroe, LA?
McDonald's at 202 Thomas Rd is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 1:00 AM Thursday through Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru at this McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and extended until 1:00 AM from Thursday through Saturday.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, this McDonald's offers delivery including same-day and no-contact delivery services from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.
Can I order food from this McDonald's using a mobile app?
Yes, you can order food using the McDonald's App available on both iOS and Android platforms, or via the online delivery link.
What types of payment are accepted at McDonald's, 202 Thomas Rd?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
What type of services does this McDonald's location provide to customers?
The services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What variety of food options are available at this McDonald's?
They serve a variety of menu options including breakfast, coffee, burgers, sandwiches, ice cream, frozen yogurt, and fast food made with quality ingredients.
Are there any nearby dining options if I want to explore other fast food restaurants around McDonald's at 202 Thomas Rd?
Nearby dining options include Subway, Raising Cane's, Chick-fil-A, and McAlister's Deli, offering diverse menus from sandwiches and chicken to deli and salads, all within close proximity.
What nearby services can I visit after dining at this McDonald's?
You can visit nearby places such as Tommy's Express Car Wash for car care, FYZICAL Therapy & Balance Centers for physical therapy, and Capital One Bank for banking services.
Are there any nearby medical facilities near McDonald's at 202 Thomas Rd?
Yes, several medical facilities are nearby including Glenwood Heart and Vascular, Glenwood Regional Medical Center, Northeast Louisiana Cancer Institute, and Ear Nose & Throat Specialists.