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McDonald's

3.5
(1803 reviews)

Business Details

202 Thomas Rd, West Monroe, LA
71291, United States
(318) 317-4395
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
202 Thomas Rd, West Monroe, LA
71291, United States

Hours

Reviews

3.5
1,803 reviews
5 stars
640
4 stars
347
3 stars
381
2 stars
171
1 star
264
  • CD
    Celeste Dettle
    5 days ago
    1.0
    No ice cream how shameful
  • JR
    Jacqueline Ramirez
    6 days ago
    2.0
    Im not the one to write reviews on any place but i stopped here with enough time to eat inside the lobby … We ordered and the staff took a while taking our food out which we had no problem with. We got the food and within less than 10 minutes i believe the manager looked at us from the counter saying to “hurry up because the lobby is closed and it should of been cleaned already .” We eat and try to throw our trash away and refill a drink the manager while sitting on the counter kicking her feet talks to another employee loud enough to hear “they see him mopping omg.” While rolling her eyes. I understand if they were closing or close to closing but a little heads of would of been nice about the timing especially since it took a while to get our food out. We were traveling and this was not a good experience at all. I hope this place improves its customer service because I know mcdonalds thrives on their service.
  • JJ
    Jenn
    Feb 22, 2026
    1.0
    Do not stop here! Absolute worst experience I’ve ever had in a McDonald’s, and that is saying a lot. They let you purchase (nonrefundable) drinks knowing their carbonation does not work. So you can get a horrible tasting soda or tea. No other options. But they don’t tell you that even when you order a Coke. Their buns are as hard as a rock. Absolutely unbelievably terrible.
  • PP
    Paul
    Feb 17, 2026
    5.0
    All good
  • DC
    DeeDee Coley
    Feb 5, 2026
    1.0
    The service is worse than anything or anywhere! They ignored me for 10 minutes then tell me the app isn't working while im waiting in the pickup area. Then by that time they're throwing breakfast away. Wasting people's time. That pisses me off. The employees(morning shift) is horrific.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 202 Thomas Rd, West Monroe, LA?

McDonald's at 202 Thomas Rd is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 1:00 AM Thursday through Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru at this McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and extended until 1:00 AM from Thursday through Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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