Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Im not the one to write reviews on any place but i stopped here with enough time to eat inside the lobby … We ordered and the staff took a while taking our food out which we had no problem with. We got the food and within less than 10 minutes i believe the manager looked at us from the counter saying to “hurry up because the lobby is closed and it should of been cleaned already .” We eat and try to throw our trash away and refill a drink the manager while sitting on the counter kicking her feet talks to another employee loud enough to hear “they see him mopping omg.” While rolling her eyes. I understand if they were closing or close to closing but a little heads of would of been nice about the timing especially since it took a while to get our food out. We were traveling and this was not a good experience at all. I hope this place improves its customer service because I know mcdonalds thrives on their service.
JJ
Jenn
Feb 22, 2026
1.0
Do not stop here! Absolute worst experience I’ve ever had in a McDonald’s, and that is saying a lot.
They let you purchase (nonrefundable) drinks knowing their carbonation does not work. So you can get a horrible tasting soda or tea. No other options. But they don’t tell you that even when you order a Coke.
Their buns are as hard as a rock. Absolutely unbelievably terrible.
PP
Paul
Feb 17, 2026
5.0
All good
DC
DeeDee Coley
Feb 5, 2026
1.0
The service is worse than anything or anywhere! They ignored me for 10 minutes then tell me the app isn't working while im waiting in the pickup area. Then by that time they're throwing breakfast away. Wasting people's time. That pisses me off. The employees(morning shift) is horrific.
What are the regular opening hours for McDonald's at 202 Thomas Rd, West Monroe, LA?
McDonald's at 202 Thomas Rd is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 1:00 AM Thursday through Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru at this McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and extended until 1:00 AM from Thursday through Saturday.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, this McDonald's offers delivery including same-day and no-contact delivery services from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.
Can I order food from this McDonald's using a mobile app?
Yes, you can order food using the McDonald's App available on both iOS and Android platforms, or via the online delivery link.
What types of payment are accepted at McDonald's, 202 Thomas Rd?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
What type of services does this McDonald's location provide to customers?
The services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What variety of food options are available at this McDonald's?
They serve a variety of menu options including breakfast, coffee, burgers, sandwiches, ice cream, frozen yogurt, and fast food made with quality ingredients.
Are there any nearby dining options if I want to explore other fast food restaurants around McDonald's at 202 Thomas Rd?
Nearby dining options include Subway, Raising Cane's, Chick-fil-A, and McAlister's Deli, offering diverse menus from sandwiches and chicken to deli and salads, all within close proximity.
What nearby services can I visit after dining at this McDonald's?
You can visit nearby places such as Tommy's Express Car Wash for car care, FYZICAL Therapy & Balance Centers for physical therapy, and Capital One Bank for banking services.
Are there any nearby medical facilities near McDonald's at 202 Thomas Rd?
Yes, several medical facilities are nearby including Glenwood Heart and Vascular, Glenwood Regional Medical Center, Northeast Louisiana Cancer Institute, and Ear Nose & Throat Specialists.
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