Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,244 reviews
5 stars
446
4 stars
234
3 stars
246
2 stars
103
1 star
215
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru, with some waiting over 45 minutes for their orders.
Food Quality
There were numerous complaints about food being cold, burnt, or incorrect, with many customers expressing dissatisfaction with their meals.
Staff Attitude
Several reviews highlighted rude or dismissive behavior from staff, contributing to a negative customer experience.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or poorly prepared food.
- JMJean Mayfield1 day ago4.0My husband and I went in at noon on Saturday and the place was packed! The young man who took our order was a bit frazzled but was very nice. He brought our lunch to the table pretty quickly and apologized for taking so long. Everyone at this McDonald's is very nice and pleasant.
- ARAndy Randolph4 days ago3.0I pulled up to the inside drive through speaker to place my order. After 3 cars went through the outside lane I called the store to let them know that there was cars at the inside speaker. The person that answered apologized. Then 3 more cars placed orders at the outside speaker. I pushed my way in to the line and placed my order at the window and let the person at the window know there was cars at the other line as well. The manager on duty said the reason was they were in the middle of shift change is why they didn't notice anyone at the other drive through.I find that hard to believe....... if that's the case I highly suggest getting cameras at the drive though as a second indicator there is cars at the speakers to prevent this from happening. This is an example of poor management especially since I called the store while it was happening and nothing changed.
- AMAdam McConnellNov 9, 20251.0How hard is it to update your info, says your Open but your really Closed.
- KDKalie DelanceyNov 6, 20255.0Awesome service!! Amazing employees and management! Will come here every time!!
- BRBrooklynne RolandOct 12, 20251.0I came through the drive through to get a burger and fries, I understand things get busy, I work in food as well, but to sit in the drive through from 1:30 to 2:00 for two things, is beyond me. I was late for my job Will not be coming back for a quick meal again.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 150 Well Rd, West Monroe, LA?
McDonald's is open daily from 5:00 AM to 1:00 AM Sunday through Thursday, and stays open until 2:00 AM on Friday and Saturday.
Does McDonald's in West Monroe have a drive-through service?
Yes, drive-through service is available from 5:00 AM to 1:00 AM every day.
What delivery services does McDonald's offer?
McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery options.
How can I order McDonald's food online for delivery?
You can place delivery orders through McDonald's online ordering platform at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's in West Monroe?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at the McDonald's location on Well Rd?
Yes, WiFi is available for customers at this McDonald's location.
Which nearby gas stations can customers visit before or after dining at McDonald's?
Customers can visit nearby gas stations like Circle K, Shell, Texaco Station West Monroe, and QuikTrip for fuel or convenience needs.
Are there other dining options near McDonald's at 150 Well Rd?
Yes, nearby dining options include Waffle House, Denny's, Dairy Queen Grill and Chill, and Sam's Southern Eatery, which offer a variety of food choices.
Where can I find vehicle services near the McDonald's in West Monroe?
Nearby vehicle services include Shell Rapid Lube, Rick Breen's Rapid Lube and Wash, CarZone USA used car dealer, and U-Haul Neighborhood Dealer for truck rentals.
How can McDonald's customers benefit from nearby financial and ATM services?
Customers can access ATMs and financial services at The Exchange Network, Bitcoin Depot, Western Union, Ouachita Valley Federal Credit Union, and LibertyX Bitcoin ATM located nearby.