Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,246 reviews
5 stars
445
4 stars
236
3 stars
247
2 stars
103
1 star
215
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru, with some experiencing waits of over 30 minutes.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a consistent issue with order fulfillment.
Staff Attitude
Feedback highlighted a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.
Food Quality
While some customers enjoyed the food, there were multiple reports of cold or poorly prepared items, suggesting inconsistency in food quality.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but there were also reports of unsanitary conditions, particularly in the bathrooms.
- MKMichelle KirklandDec 13, 20254.0The drive thru was very busy!! Given that fact, our order was fairly quick!! The food tasted good.
- LMlino magnoDec 11, 20253.0Not the best quality, not the best service and not the fastest for what they’re charging these days they could at least take an extra minute to put things together correctly and make sure the order is correct
- BBBWJonesDec 4, 20255.0Had to get a quick bite for the children and it was great. Fries were HOT and overflowing. The rest of the meals were fresh and they were gone in a few minutes. Service was excellent and the drive thru was quick. We ordered the 2 cheeseburger meal no pickles add mayo, a Big Mac meal no pickles, and a bacon burger meal no onion no tomato that I'm not familiar with. All meals were special orders and everything came out right. Very Satisfied
- JMJean MayfieldNov 23, 20254.0My husband and I went in at noon on Saturday and the place was packed! The young man who took our order was a bit frazzled but was very nice. He brought our lunch to the table pretty quickly and apologized for taking so long. Everyone at this McDonald's is very nice and pleasant.
- ARAndy RandolphNov 20, 20253.0I pulled up to the inside drive through speaker to place my order. After 3 cars went through the outside lane I called the store to let them know that there was cars at the inside speaker. The person that answered apologized. Then 3 more cars placed orders at the outside speaker. I pushed my way in to the line and placed my order at the window and let the person at the window know there was cars at the other line as well. The manager on duty said the reason was they were in the middle of shift change is why they didn't notice anyone at the other drive through.I find that hard to believe....... if that's the case I highly suggest getting cameras at the drive though as a second indicator there is cars at the speakers to prevent this from happening. This is an example of poor management especially since I called the store while it was happening and nothing changed.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 150 Well Rd, West Monroe, LA?
McDonald's is open daily from 5:00 AM to 1:00 AM Sunday through Thursday, and stays open until 2:00 AM on Friday and Saturday.
Does McDonald's in West Monroe have a drive-through service?
Yes, drive-through service is available from 5:00 AM to 1:00 AM every day.
What delivery services does McDonald's offer?
McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery options.
How can I order McDonald's food online for delivery?
You can place delivery orders through McDonald's online ordering platform at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's in West Monroe?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at the McDonald's location on Well Rd?
Yes, WiFi is available for customers at this McDonald's location.
Which nearby gas stations can customers visit before or after dining at McDonald's?
Customers can visit nearby gas stations like Circle K, Shell, Texaco Station West Monroe, and QuikTrip for fuel or convenience needs.
Are there other dining options near McDonald's at 150 Well Rd?
Yes, nearby dining options include Waffle House, Denny's, Dairy Queen Grill and Chill, and Sam's Southern Eatery, which offer a variety of food choices.
Where can I find vehicle services near the McDonald's in West Monroe?
Nearby vehicle services include Shell Rapid Lube, Rick Breen's Rapid Lube and Wash, CarZone USA used car dealer, and U-Haul Neighborhood Dealer for truck rentals.
How can McDonald's customers benefit from nearby financial and ATM services?
Customers can access ATMs and financial services at The Exchange Network, Bitcoin Depot, Western Union, Ouachita Valley Federal Credit Union, and LibertyX Bitcoin ATM located nearby.