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Dairy Queen Grill & Chill

4.0
(795 reviews)

Business Details

5435 Cypress St, West Monroe, LA
71291-7507, United States
(318) 600-3294
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
5435 Cypress St, West Monroe, LA
71291-7507, United States

Hours

Reviews

4.0
795 reviews
5 stars
412
4 stars
187
3 stars
82
2 stars
32
1 star
82

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported unsanitary conditions, with dirty tables and sticky floors.

Service Issues

Numerous reviews highlighted poor service, including rude staff and long wait times.

Food Quality

Customers expressed disappointment with food quality, citing overcooked items and incorrect orders.

Ice Cream Praise

The ice cream received positive feedback, with many customers enjoying the Blizzards and other desserts.

High Prices

Several reviews mentioned that the prices are too high for the quality of food offered.
  • BK
    Brittany Kenly
    Nov 30, 2025
    4.0
    This is always a calm place to take my kids and I love how friendly they are even when they're short staff.
  • HP
    Haiden Pruitt
    Nov 23, 2025
    1.0
    Extremely dirty inside. Every table is covered in food and trash. Floors are sticky and trash all over the place
  • GF
    Gregory Frye
    Oct 21, 2025
    5.0
    Never disappoints
  • SS
    Stacie Shaw
    Oct 12, 2023
    3.0
    They were out of EVERYTHING had to finally just get a chili dog nit the best selection BUT the assistant manager working was absolutely amazing
  • CH
    Christopher Howie
    Oct 5, 2016
    5.0
    Dairy Queen never disappoints! Whether I’m stopping in for a quick bite or just craving a sweet treat, this place always hits the spot. The burgers are delicious, and of course, the Blizzards are unbeatable – you can’t go wrong with any flavor! The staff is always friendly and efficient, making every visit enjoyable. It’s a great place to take the family, and the atmosphere is welcoming and clean. If you’re looking for tasty food, refreshing ice cream, and great service, Dairy Queen is the place to go. Highly recommended!

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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