Arby's

4.3
901 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
528 Thomas Rd, West Monroe, LA
71292, United States

Hours

Reviews

4.3
901 reviews
5 stars
550
4 stars
204
3 stars
85
2 stars
21
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and unprofessional service, with some praising staff for their friendliness while others noted rude interactions.

Food Quality

The food received mixed reviews, with some customers enjoying fresh and tasty meals, while others complained about incorrect orders and cold or stale items.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, contributing positively to the overall dining experience.

Wait Times

Customers experienced varying wait times, with some noting slow service while others appreciated the promptness of their orders.
  • AA
    Amanda
    Jan 5, 2026
    5.0
    Always good but I wish they'd bring back the Loaded Italian
  • DB
    Dave Baumoehl
    Jan 4, 2026
    5.0
    The sandwiches are made to order. The food is fresh. The service was fast and accurate. The cashier was friendly.
  • DC
    Danny Cole
    Dec 23, 2025
    2.0
    I got my order to go so I could get back on the road. I was just passing through Monroe La. and decided that Arby's sounded delicious. Once I was back on the road less than 5 minutes after getting my order and leaving I opened up my bag and found that the Half Pound Beef and Cheddar was so soggy that the bun was like a wet wash rag and the curly fries were cold and soggy as well. This is the worse order I have ever received from an Arby's anywhere. You would think that paying over $17 for a meal that it would not even be served this way. I would have taken pictures of the food for proof but I was driving down the interstate at 70 mph. You got me this time Arby's and there will not be a next time
  • GW
    Gretchen Wermuth
    Dec 10, 2025
    1.0
    Door dash delivered our meal. Missed cherry turnover, Arby's sauces, large curly fry. The manager argued with me and thinks I'm lying. Im done with
  • MK
    Michelle Kirkland
    Nov 28, 2025
    3.0
    I visited at 11:00 am on a Saturday. From the time I placed my order until I reached the window was 7 minutes. It should be noted that there was 1 vehicle in line wsiting at the window when I pulled up. I paid and waited 5 more minutes, when shockingly, a different employee opened the window and said, "Can you please pull forward?? It's going to be about 4 minutes on your chicken strips." I waited 7 minutes for the food to be brought out. The chicken was fresh and hot. The fries were hard and cold. The person who brought the food out handed me a shake and said this is for having to wait. Not the best experience but, the kids didn't fuss and the food was eaten .