Service Issues
Numerous customers reported slow service, rude staff, and frequent order mistakes.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or improperly prepared items.
Ordering Experience
Many customers expressed frustration with the automated ordering system and the reliance on kiosks.
Cleanliness and Maintenance
Concerns were raised about the cleanliness of the restaurant and maintenance issues, such as broken soap dispensers.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting quick service and friendly staff.