Subway

Reviews

• TJ

  tina Johnson

  Nov 3, 2025
  1.0
  Horrible establishment
• KT

  Kj Taps

  Oct 26, 2025
  1.0
  Usually this place is okay. Tonight at 8 pm I ordered two footlongs and when I pulled up to pick it up the workers were running to their cars. I asked one of the workers if they were closed and she stated they were. I asked why they were closing an hour early and she nervously said "uhhh trouble.. yeah trouble" I said "trouble?" and she replied yes. This is ridiculously unprofessional. There was no trouble and it was obvious they did not want to work their full shift. I will be contacting corporate because as an adult you need to learn to work your full shift like the rest of us.
• JA

  Jamie Authement

  Sep 30, 2025
  1.0
  I have never posted on this page before and usually just like to read other reviews. This is about Subway on Ruth St. In Sulphur. I placed an order in app from my husband's phone for him to go pick up while I get the kids bathed and such. He arrives at the restaurant at a few minutes before 7pm. They tell him that Jamie just picked up the order. I am Jamie and I am 20 minutes away at home with the kids. I haven't left the house. He explains that there is some sort of mistake because he has the order up on his phone and can prove it's his. They call their "manager" who says that we can't do this and they are not giving us double food, etc. Double food? We can't even get our own order. They threaten to call the police yet my husband still was sitting in the drive through being pleasant and just waiting for our food. He calls to tell me what is going on. I call the restaurant to try to get things resolved and am told that they are working on them now. More than 10 minutes later no body has even gone to the counter to make anything at all. I call again and explain and try to get things sorted. I am told that they are on the phone with the manager and trying to figure this out. They say that they will call me once they figure it out. More than 10 minutes later still no call and nobody has acknowledged my husband still sitting in the drive through. I tried calling again, but nobody would answer. So I did called I'd block and called again. Magically I get someone to answer. She says that the manager is going up there to talk to my husband. Eventually the "manager" called me because my # is on the subway account. She send me a picture of the car that supposedly picked up our order. We only own red vehicles and this was a gray or blue (hard to tell from the pic) car and an older blonde lady can be seen through the side mirror. I am a brunette and much younger looking with full arm tattoos. The workers would have noticed all of the color had I been the one picking it up. They finally after 45 minutes remade the food and told us that the police will be calling with questions. Again, let them. We did nothing wrong (except ordering g food from there apparently) so we have nothing to hide. I will never do business with this location. It was all handled poorly and we were accused of things and threatened. Poor business practices to say the least. I informed the manager that I will be making a negative review and sharing this to warn others. Whether they accidentally gave my order to someone else or something else all together, I will never know, but my young children were really hungry and one is special needs and can sense tension and was visibly upset about it all.
• RG

  Rollin Cajun Gaming

  Sep 9, 2021
  1.0
  I would give zero Stars if I could. My mother just went to this location and tried to use a buy one get one free Subway sandwich. She had a coupon and and the boss of this Subway refused to take the coupon made them pay full price. The first thing I asked was if she talked to a manager and she said that the boss of the store refused to take the coupon. I would say that's absolute trash customer service and I do not recommend this place to anyone I would never eat there again. I was a regular customer until they did that to my mom.
• LI

  Leevon Leggins II

  Aug 22, 2018
  4.0
  Very pleasing and supportive staff. Minimal delays in service. Very clean dining area

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