Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and lack of assistance.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, there were frequent complaints about stale items, incorrect preparation, and spoiled ingredients.
Cleanliness
The establishment was noted for being clean, although some reviews mentioned issues with the bathrooms.
Kiosk Experience
Customers expressed frustration with the reliance on kiosks for ordering, feeling it detracted from the service experience.