McDonald's

3.5
682 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1104 S Arkansas St, Springhill, LA
71075, United States

Hours

Reviews

3.5
682 reviews
5 stars
240
4 stars
134
3 stars
133
2 stars
59
1 star
116

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Machine Issues

The ice cream machine and other equipment were frequently reported as being out of service.

Food Quality

While some customers enjoyed the food, there were complaints about cold items and poorly prepared meals.
  • CD
    Charles Duck
    Dec 11, 2025
    3.0
    Ordered a McRib to go. Got going down the road. Opened my sack up and my fries was cold
  • JH
    Jj Hogan
    Dec 5, 2025
    1.0
    Had a mobile order the worker couldn’t remember which bag belonged to which car so we let him know what we ordered. After a wait he handed ur our bags, said it was all. We had to go back because they forgot our cookies. Cookies retrieved realized we didn’t have our nuggets. Cashier didn’t even pay me any mind and rushed past me to ring up her family member who came in after me. A different customer had to help me because the cashier was chatting it up.
  • EM
    Elaina Moss
    Sep 25, 2025
    4.0
    Overall very great service! They need to learn how to get their machines working 24/7 though!!
  • SS
    Shongahooligans
    Sep 10, 2025
    1.0
    I have Been going to this particular Location for many, Many years. I have always relied on their quick service, Great deals, and friendly atmosphere. I have been a twice weekly, Sometimes 14 times weekly customer reliably since 2006. I am TIRED of being Scoffed at, Dealing with WRONG ORDERS ALL OF THE TIME, NEVER being able to get ice cream or a Frappe because they wont "Fix" The machines. This place has been a huge pile ever since the latest remodel. This morning I payed way too much money for not enough food, I ordered a Sausage, egg & Cheese McMuffin, Add bacon... and you know what I got? a Sausage and cheese mcmuffin.... not to mention i was in a drive thru line of only about 6 People and it took over 10 minutes for us all to get served. THIS IS THE FINAL STRAW. I will NOT be back. PLEASE HIRE A NEW CREW AND A NEW STORE MANAGER.
  • NM
    Nemanja Mitrovic
    Sep 4, 2025
    1.0
    Ask for a couple espresso shots, to call what I got ,,dirt water" wouldn't be an understatement as it wasn't even regular coffee. Not to mention that there was a disgusting piece of hair in my food 🤮 Also for all this there was an unbelievable wait for a fast food place, so great stuff I've no words thanks.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Springhill, LA?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

What are the drive-thru hours for McDonald's at this location?

Drive-thru service is available daily from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.