McDonald's

3.5
1215 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7150A Highway 22, Sorrento, LA
70778, United States

Hours

Reviews

3.5
1,215 reviews
5 stars
454
4 stars
207
3 stars
232
2 stars
115
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and slow service.

Food Quality

Many reviews highlighted issues with food quality, including cold or poorly prepared items, while a few praised the freshness and taste.

Cleanliness

Several customers noted cleanliness issues, particularly in restrooms and overall restaurant appearance.

Operational Issues

Frequent complaints about the restaurant not opening on time and drive-thru responsiveness were noted.

Customer Experience

Mixed experiences with customer service, with some customers expressing satisfaction while others reported negative interactions.
  • GG
    Gustavo Adolfo Serna Garza
    Jan 6, 2026
    5.0
    This is why McDonalds it’s so famous! Superb service! I want to come back every day 😍
  • LB
    lisa brady
    Jan 4, 2026
    5.0
    Hot and fresh. You have to ask for napkins.
  • MT
    Morgen Tucker
    Nov 22, 2025
    1.0
    Had dinning room locked at 10:15pm on 11/22/25 when closes at 11pm! Complete lazy people!
  • TF
    Tha G Family
    Nov 14, 2025
    5.0
    Pretty lady with the white hair is sweet every morning! If you see her you’ll know… Everybody else been nice to me and my daughter too except one time but I never seen him again but I saw him twice that day and told him something.. he went work up the street I guess.. it’s all love since way back Mickey D.. we also appreciate everything in the future coming hot and fresh off the grill like I heard a old preacher order one morning when I was a kid haha peace 🖤
  • LD
    Larry Drum
    Oct 27, 2025
    1.0
    Table service means you bring it to the table. Not scream the table number and get angry with us. If you can't do the job properly, move on to something else.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Sorrento, LA?

The McDonald's in Sorrento, LA, is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:30 AM to midnight on Fridays and Saturdays.

Does this McDonald's location offer drive-thru services and what are its drive-thru hours?

Yes, this McDonald's has a drive-thru open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.