Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,209 reviews
5 stars
449
4 stars
206
3 stars
230
2 stars
116
1 star
208
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Many customers complained about cold, poorly prepared food, while a few noted fresh and hot meals.
Speed of Service
Service speed was inconsistent; some customers experienced quick service, while others faced long waits and order errors.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in restrooms and overall restaurant maintenance.
Management Issues
Customers expressed concerns about management's responsiveness and professionalism, with reports of unaddressed complaints and poor staff attitudes.
- MTMorgen Tucker2 days ago1.0Had dinning room locked at 10:15pm on 11/22/25 when closes at 11pm! Complete lazy people!
- TFTha G FamilyNov 14, 20255.0Pretty lady with the white hair is sweet every morning! If you see her you’ll know… Everybody else been nice to me and my daughter too except one time but I never seen him again but I saw him twice that day and told him something.. he went work up the street I guess.. it’s all love since way back Mickey D.. we also appreciate everything in the future coming hot and fresh off the grill like I heard a old preacher order one morning when I was a kid haha peace 🖤
- DBDeborah BrienOct 28, 20255.0We use app and this Mcdonald’s is great with service and having food ready when we get there! Very nice staff!!
- LDLarry DrumOct 27, 20251.0Table service means you bring it to the table. Not scream the table number and get angry with us. If you can't do the job properly, move on to something else.
- PMPaul McCroryOct 12, 20251.0Several times ordered on app, pull up in drive through at 4:45 am to get breakfast, and no response on speaker and no one visible in store
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Sorrento, LA?
The McDonald's in Sorrento, LA, is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:30 AM to midnight on Fridays and Saturdays.
Does this McDonald's location offer drive-thru services and what are its drive-thru hours?
Yes, this McDonald's has a drive-thru open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Can I order delivery or curbside pickup from this McDonald's?
Yes, this location offers delivery and curbside pickup services through McDelivery and the McDonald's App.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I access the menu for the McDonald's in Sorrento, LA?
You can view the full menu online at McDonald's official menu page: https://www.mcdonalds.com/us/en-us/full-menu.html
Are there any nearby gas stations where I can refuel while visiting McDonald's?
Yes, nearby gas stations include CAT Scale, Marathon, Sorrento Super Stop, Speedy Junction (LA-22), RaceTrac, Chevron Station Sorrento, Texaco Sorrento, Rende's Quick Stop, and Shell.
What nearby dining options are available around this McDonald's?
Nearby dining options include Subway, Waffle House, Sorrento Coffee House & Acadian Village, The Cajun Village and Coffee House, Coffee House, Krispy Krunchy Chicken, and Popeyes® Louisiana Kitchen.
Are there any local attractions or shops near the McDonald's in Sorrento?
Yes, you can visit C and C Treasures, The Cajun Shop, Cajun Village Antiques, Black Market Provisions, Livin' Louisiana, Louisiana Cajun Kitchen Store, and the Ascension Parish Tourism Commission nearby.
Does this McDonald's location offer any rewards or mobile offers?
Yes, you can earn points for free food through MyMcDonald's Rewards and get mobile offers via the McDonald's App.
What services are available at the McDonald's in Sorrento besides food?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services for customer convenience.