Wendy's

3.7
449 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Slidell, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Slidell, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3915 Pontchartrain, Slidell, LA
70458, United States

Hours

Reviews

3.7
449 reviews
5 stars
184
4 stars
101
3 stars
65
2 stars
29
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional behavior from managers and staff, leading to poor customer experiences.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, impacting the overall dining experience.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or stale items, particularly fries and burgers.

Management Issues

Customers expressed concerns about ineffective management, with some praising specific managers while criticizing others.
  • DM
    David Michael
    Nov 3, 2025
    1.0
    12:20 Monday 11/3, black girl behind the counter was nice and smiled at the black female doordash driver ahead of us, and we, a white couple approached the counter, she got a frown on her face. She didn't ask us for a sauce for the nuggets, and the only words she said to us was when I asked for cups for the ketchup.."we're out". The area for the salt and pepper was a mess, and the lids for the sodas low but she had time for her phone.
  • DT
    Destiny Taylor
    Oct 15, 2025
    1.0
    DO NOT EAT HERE. The Manager was very rude when we were eating in the lobby and told us to leave because their lobby was closed. The food order was also wrong. The people there are very disrespectful and rude.
  • RB
    Richard Boudreaux
    Aug 29, 2025
    1.0
    Been going to Wendy's on Pontchartrain in Slidell for about 12 years now but this morning was the weirdest experience I was asked for a cigarette at the window as the nosy cashier was looking in my truck. Then when I pulled up to the second window they told me to copart to the right I said thank you. This so-called manager comes out and all I said was.. and I quote I hope there's a straw in there. He said I should have asked a better way. I did not know there was a better way to ask for a straw so they're asking for cigarettes at the window the manager was very rude so I went inside he's going to start cursing me and telling me to leave or he's going to call the police. All of this merely by me saying because he had to walk out to the truck I hope there's a straw in there. I cannot help he took it wrong one of the things I meant is that's a lot of walking for a straw LOL anyway seriously weird experience
  • D1
    Danny 1790
    Aug 16, 2025
    1.0
    Great and nothing is wrong about this place, but some of the messed up managers they have here. Candace is the best manager that works here, and she's really for all of their customers. Samantha is the worst manager here, she hates here customers always puts out cold for the customers, and also talks bad about the customers. It's honestly surprising why she still has a job at this establishment. She also constantly messes up all the orders, and gives the customer a hard time about remaking the order. This wasn't just said from any particular employee but some, I'm not gonna mention any names tho. The customers know, who the bad Managers are also. Whoever owns this restaurant definitely needs to evaluate their managers better. Employees constantly do leave this place and transfer. When people like Karon, Faith leave this place to go to another Wendys. That's how bad this overall establishment is, at one point in time tho it used to be a wonderful place. Still is at times just depends on who works there.
  • NR
    Neil Roark
    Aug 9, 2025
    3.0
    Did a mobile order but when we got home realized the food wasn’t as ordered. The food matched the regular item on menu.

Frequently Asked Questions About Wendy's

Is 552 - Ponchtrain Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.