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Wendy's

3.6
(429 reviews)

Business Details

3915 Pontchartrain, Slidell, LA
70458, United States
(985) 641-1827

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Slidell, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Slidell, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3915 Pontchartrain, Slidell, LA
70458, United States

Hours

Reviews

3.6
429 reviews
5 stars
175
4 stars
94
3 stars
64
2 stars
25
1 star
71

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Service Quality

Customers frequently reported poor service, including rude staff and long wait times for orders.

Food Quality

Many reviews mentioned issues with food quality, such as cold or improperly prepared items, and inconsistent freshness.

Management Issues

Several customers expressed dissatisfaction with management, citing unprofessional behavior and lack of effective oversight.

Inconsistent Experience

Overall, experiences varied widely, with some customers praising quick service and good food, while others reported frequent mistakes and poor service.
  • PB
    Pat Burke
    Jan 20, 2026
    4.0
    Easy to find near the library with more than enough parking nearby. Ordered online so headed inside. My order wasn't in a pickup cube so I stepped over to the pickup area at the counter. Unfortunately, like many other Wendy's it took several minutes for a staff member to acknowledge my presence and pass me the bag that was already prepared but sitting on a back counter. I requested new fries, which they provided since the ones in the bag were barely warm. The rest of the order was warm but made made properly so we ate in.
  • SA
    Samir Alzoubi
    Jan 14, 2026
    1.0
    The most dirty Restaurant, I ever see in my life The most dirty employees I ever see in my life You order never be the you want they have to re order more than 2 times The floor full of dirt fries and more It’s bad enough to keep open You could watch the comer’s to make sure what I said
  • AB
    Aubrey Bruza
    Jan 11, 2026
    1.0
    First off let me say this was the worst experience of my life. I ordered a grilled chicken ceaser salad and a small fry. When I received my order it was horrendous. The chicken in my salad was rock hard and tasted horrible. I barely had any lettuce in my salad and it was all wet and wilted. Now don’t even get me started about those French fries. First I ordered a small and only half the container was filled. They were so hard and oily you could taste they went fresh. This was the worst fast food experience I have ever had in my entire life I don’t recommend you should definitely stay far away from this store!!
  • DR
    Dea Robertson
    Dec 31, 2025
    1.0
    Need to talk to head quarters bc im a dasher that delivers people’s food and they have a attitude with me every time I get there and they walk pass me at the counter and act like they don’t see me! Then they slam the people food at me they soooo rude there!!!!! I don’t like doing to that Wendy’s as a dasher!!!!!!
  • CS
    Cortni Segrave
    Dec 14, 2025
    1.0
    When certain managers aren’t there and it’s mostly a young crew working, the food is crap. One time we ordered a baconator and literally had 2 jr bacon cheeseburger patties on it instead of the normal sized patties. Tonight, both junior bacon cheeseburgers I ordered were dry and hard and cold! It was very unpleasant. I rarely get hot fresh food from this location and it’s clear that most of them just don’t care. When even your cheese on the burger is cold and not melted, that’s a problem. The fries are also never fresh. The whole team needs a revamp. This Wendy’s used to never be this disappointing. I try and try to continue to give them chances and continue to be dissatisfied, so we’ll be going to different locations until this one gets right. Oh and BRING BACK SWEET AND SOUR SAUCE!!!!! Edit to add: I’ve waited a while for my food the last few times I’ve gone and when I get home, the only thing hot was the chili. This is the exact same night crew that works each time there is a wait and the food is cold! What was I waiting for?????

Frequently Asked Questions About Wendy's

Is 552 - Ponchtrain Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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