Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru and at the counter.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of online orders.
Cleanliness
The dining area and restrooms were frequently described as dirty and poorly maintained.
Food Quality
Customers expressed disappointment with the food quality, noting issues such as cold food, lack of ingredients, and overall dissatisfaction with taste.
Management Issues
Several reviews pointed to inadequate management and poor customer service, with some customers feeling threatened or disrespected.