Taco Bell

Reviews

• SK

  Shanna Knowles

  Dec 20, 2025
  1.0
  Drive thru people were very rude. Menu on the Cheesy burritos says chicken or steak. They didn't ask which one i wanted and when I specified i wanted steak. The lady said very rudely the menu says steak. Like im dumb or something. Maybe if she had a better attitude she wouldnt be rolling burritos for a living.
• NI

  Nathan I

  Dec 11, 2025
  1.0
  AI is taking orders now. Will not return.
• RN

  rose nokes

  Dec 11, 2025
  2.0
  Got there about 10 minutes before happy hour was over and had trouble with the kiosk with my app and rewards. The counter clerk said he couldn't help me out that I had to order at the kiosk. With one minute to go I went and tried the kiosk again since he wouldn't help me. The kiosk couldn't help me with my credit card so I had to go to back to the counter to check out after all. By that time all the specials and rewards and happy hour was over. The cinnamon twists I ordered were barely covered with cinnamon or sugar. I canceled one of the drinks I had previously ordered because I was paying twice as much for the other one now and the twists. The noise level was terrible. They can hear us talking over the counter and we can hear them. It was the radio turned up very loud. There was only one other customer inside but the drive-thru line was very busy and they all tended them. Even a customer to help me out to no avail. We are from out of town and have used Taco Bell quite a bit at home and on our travels but have never had this kind of service or problems. I just want to let other people know that if they stopped here to be prepared. Drive-thru might have better luck. Ended up ordering Just One Drink and cinnamon twists and it took 40+ minutes total. No other customers were in the store during that time
• CB

  Chloe Burge

  Dec 10, 2025
  2.0
  11/20 I had a very upsetting experience with this Taco Bell. I have never had issues with the staff/food/atmosphere or anything else before this day. Every time I come, I practically get the same thing so I always go on the app and re-order the same thing every time. When I went, I got the chicken Cantina quesadilla and I had got it with nacho cheese and guacamole as the sides. For the record, I always check my food before driving off just to make sure I’m getting what I paid for. I checked it, and I saw I had sour cream and nacho cheese, So I parked and quickly ran inside to get my guacamole from my order because I was in a rush this morning and was already close to late. I had informed the worker of the switch up and just asked if I could quickly get my guacamole so I could go about my day. And then a middle-age woman came up to me… Was extremely rude BTW. She asked me what was wrong and I informed her of the situation. She told me that what I order comes with Two side sides… Not three. I let her know that I was aware of that, but I got the wrong side that I had ordered and just wanted to correct the mistake and leave. She went to the back and seems like she was just talking about me to other staff members being very rude about the situation. She then came back with a side of sour cream, where I then reinform her that I already had sour cream that I did not want. I had ordered nacho cheese and guacamole, and I was missing the guacamole. She then proceeded to tell me that she packed the order herself… Basically telling me I was wrong. I then proceeded to tell her that I had checked my bag, and there was no guacamole to be found. She then proceeded to give me a very nasty look marched behind the counter and gave me the most microscopic slither of guacamole… Obviously just to spite me. I was very disappointed in her attitude and service and truly hope that something is done to correct her behavior so that way it doesn’t happen to me or any other customers again. Or simply just don’t work in customer service if you don’t know how to leave your personal problems at the door before going into work…
• MP

  Mary Perkins

  Dec 4, 2025
  1.0
  Always an issue every time I order from this location. This time they “couldn't find” my online order told me I had to get a refund thru the app and reorder then the guy in the back admitted to giving my order to someone in the drive thru and instead of just remaking my order while I was there the lady told me I still had to do a refund and then reorder. This all happened after waiting 15mins up front while being ignored by all the employees(2 guys and 1 woman) that all saw I was waiting and didn’t acknowledge me.

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