Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Slidell, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3225 Pontchartrain Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
576 reviews
5 stars
239
4 stars
106
3 stars
69
2 stars
33
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration and disappointment.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and greasy or poorly prepared food.
Staff Attitude
There were mixed reviews about staff friendliness, with some customers noting rude behavior and lack of professionalism.
Management Problems
Several customers mentioned poor management and lack of accountability, with complaints about understaffing and broken equipment.
- RARenae AllenNov 15, 20251.0I use to love Sonic. The sonic on pontchartrain, Slidell - should just close. The food is never good and the last two times I’ve gone were for ice cream. Who gets ice cream wrong? A few months ago, I get two sonic blast they place the Reese’s at the bottom. It was never blended. I go get two hot fudge sundays, they give me ice cream with no fudge. They just barley placed it in the cup. I’m always disappointed and will never be back. There are hardly in cars in the parking lot and the service is just as bad. This sonic just needs to be closed down!
- DMDavid MichaelSep 18, 20251.0What kind of place runs out of smash burger meat on national cheeseburger day???
- KGKally GSep 15, 20251.0They seem to be out of so many items. The wait time is ridiculous! Can’t even bring out the right size straws for the drinks either. There are so many complaints on here and yet nothings been done about.
- HSHilda SaavedraSep 14, 20252.0Placed an order through the Sonic app, and after waiting 20 minutes, we finally pressed the red button to ask about our order. Only then did we find out they didn’t have any Fritos for the Frito Pie I ordered. Instead of letting us know right away, they had us waiting...just to tell us they were going to substitute it with a large chili cheese tots. First of all, I don’t even like chili cheese tots, and no one asked before assuming that was okay. I ended up with chili cheese fries instead, but they still upsized the other chili cheese tots in my order. Either way, both the fries and tots tasted like old grease, and the chili had no flavor...just more grease. I usually avoid Sonic in Slidell because most of the locations here are disappointing, but I decided to give them another try today. Now I remember why I stay away. Unless you want to overpay for greasy, tasteless food and questionable customer service, I wouldn’t recommend it.
- BSBob SaenzSep 7, 20252.0I love hot dogs but the hot dogs here are always cold, even after I asked for them to be well done. They always forget the catsup and the napkins. I will not be returning to this location.