McDonald's

3.5
1696 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 Brownswitch Rd, Slidell, LA
70458, United States

Hours

Reviews

3.5
1,696 reviews
5 stars
650
4 stars
333
3 stars
275
2 stars
150
1 star
288

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.

Food Quality

Customers frequently complained about food being cold, undercooked, or not fresh, with several instances of receiving incorrect items.

Cleanliness

The restaurant's cleanliness was a common concern, with reports of dirty bathrooms and unsanitary conditions.

Staff Friendliness

While some customers praised friendly staff, many others reported negative interactions, indicating inconsistency in employee attitudes.

Order Accuracy

Multiple reviews noted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
  • RY
    Rubi Yepiz
    Nov 2, 2025
    1.0
    Today Sunday November 2 2025 at 10:00 am I came to eat with my family in this McDonalds everything was going fine so far until my mom noticed some mosquitoes inside her coffee .. not one but two dead mosquitoes and small legs from what looked like a cockroach. We were disgusted just looking at it, so like any normal person would we went to order a new coffee for my mom expecting it to be made new and clean but we ended up checking it again once they gave it to us and then again there was those same mosquitoes on the coffee after that my mom was just furious and after that her stomach started hurting. when she tried to just ignore it but it ended up being worse and she didn’t drink it. When I saw this I then checked my frappe that I had been drinking and to no surprise there was also a small piece of brown trash but it wasn’t as worse as my moms situation so over all I wouldn’t recommend this place at ALL. Super disgusting this place needs more sanitation rules.
  • HH
    Harry
    Oct 8, 2025
    5.0
    Very friendly and courteous employees.
  • AW
    Angela Weaver
    Oct 5, 2025
    4.0
    Food was hot, service was polite, but be sure and check your order.
  • Y_
    YOIMTHEALIEN _
    Oct 3, 2025
    1.0
    Some disgusting piece of you know what put a nail In My sons sandwich, the food was prepared at approximately 2:06pm Oct, 3 2025. This is beyond nasty, and you’re lucky I didn’t drive back up there and rip whoever prepared that food from behind the counter…… This place needs to be investigated because that is highly unacceptable. I wouldn’t sit here and take the time to write all this if I didn’t find it absolutely necessary, and no I am not making this up. Very disturbing…… and whoever the cook or cooks were at this time frame at the dates mentioned need to be throughly questioned and investigated. Check cameras and everything because they are contaminating food. The other sandwich had what appeared to be mucus from someone spitting in it as well. Though I threw that one out before I even thought to take a picture of it and spread the information, I really do not have the time to sit here make all this up. I am not trying to file lawsuits or anything but this needs to be looked into immediately.
  • KB
    KISS BEAUTY
    Sep 7, 2025
    1.0
    I had a very disappointing experience at this McDonald’s. The food I received was inedible. It was hard, cold, and tough to bite through. I ordered for pickup, entered the correct spot number, and yet the staff went to the wrong spot twice. On top of that, the employees I interacted with were rude and dismissive instead of helpful. I understand mistakes happen, but when food quality, service, and attitude are all this poor, it reflects badly on the entire restaurant. I won’t be returning to this location.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 100 Brownswitch Rd in Slidell, LA?

The McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the drive-thru is open daily from 5:00 AM to midnight on weekdays and Sundays, and until 1:00 AM on Fridays and Saturdays.