McDonald's

3.5
1709 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 Brownswitch Rd, Slidell, LA
70458, United States

Hours

Reviews

3.5
1,709 reviews
5 stars
654
4 stars
335
3 stars
278
2 stars
150
1 star
292

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and dismissive staff, particularly during night shifts, leading to a poor service experience.

Food Quality

Many reviews highlighted issues with food quality, including cold, undercooked, or improperly prepared items, with some customers finding foreign objects in their food.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and dining area, with some mentioning dirty floors and overflowing trash.

Order Accuracy

A significant number of reviews mentioned incorrect orders and long wait times, indicating a lack of attention to detail and efficiency.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food on certain occasions, suggesting that experiences can vary.
  • SA
    Stephen T Lewis - Trucker 2 AI
    2 days ago
    5.0
    Came in today to get my coffee fix. McDonalds is good as always. No complaints over here. Braintree, MA bound, so feeling good now got my coffee in. Good place, clean & well lit. Would recommend this place to other drivers. Stephen T Lewis Google Level 9 Guide - 5.7M Verified
  • MM
    Muneca Muneca
    3 days ago
    1.0
    I started going to this location after the staff on gause started CONSTANTLY botching my orders and had become increasingly rude..this location used to be a great alternative, they once paid attention to detail, were very friendly, polite and prompt..until recently..the regular morning crew has been replaced with grumpy, unkind people who put whatever THEY want on your order, who cares how YOU ordered it!? I chose this location to escape the issues at the one closer to my home only for the same issues to start popping up over here. I don’t think I’ll be eating any more fast food ever again, companies are ditching “please, thank you and have a nice day” and allowing door slams, sass, poor customer service, frowns and plenty of attitude, not sure if it’s a gen z thing or if this is a new business model where they’ve decided customers don’t need courteousness…but it’s an adjustment I'm unwilling to make.
  • CC
    Corey
    Jan 5, 2026
    3.0
    Decent staff but needs to have more people working there. Also needs to do what all McDonald's do.
  • RF
    Ricardo Fumblè
    Dec 25, 2025
    1.0
    I feel like the manager is really unpleasant and has no family to go to this Christmas (on account of her unpleasantness), because she drove around the property on Christmas and wasted law enforcement resources to tell a homeless man to leave the storefront of a closed business instead of telling him herself. Now, she may be upset that she got coal this year and I can see why that might be the case.
  • RJ
    Robbie Lynn Johnson
    Dec 12, 2025
    3.0
    Staff in drive thru was very rude at both windows. When we asked for cream and sugar we received a lecture that we should have asked for it at time of ordering.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 100 Brownswitch Rd in Slidell, LA?

The McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the drive-thru is open daily from 5:00 AM to midnight on weekdays and Sundays, and until 1:00 AM on Fridays and Saturdays.