Chipotle Mexican Grill

Reviews

• DT

  Dakota Tregre

  1 day ago
  2.0
  I went in there last night and was served by a kind gentleman, but then once my order was complete a younger kid who was supposed to pay me out continued to do his cleaning work so he could leave rather than take my payment. I stood there for about 5 minutes, bagged my own food, and then when he was finally done cleaning and ready to accept my payment, it was a horrible attitude as if I was inconveniencing him. Then when my food was being made I was getting minimal product as they were scraping the bowls clean to give me a half of a spoonful of corn and cheese. I’m paying $40 for food, why am I getting less than the person before me because of laziness… I understand bad days, but the customer service is deplorable at this location..I can’t imagine I’ll be back.
• RR

  RC

  4 days ago
  1.0
  Service was terrible. They were out of white rice and instead of telling us, they just put brown without an option. I asked if they were making any and they just responded with idk. I had 2 more orders and just decided not to purchase anymore due to the rudeness and lack of options. There were also no veggies, cheese, or corn. We ordered in the restaurant and they still were missing items from our order. Chips were so stale we couldn't even eat them. 🤮 easily the worst experience we've had at a Chipotle
• YJ

  Yasmine Johnson

  Feb 20, 2026
  1.0
  Worst location I’ve ever visited. Once I was serviced there was little to no communication about anything on the line even though I saw several empty bins. I asked for a bowl, white rice (the rice was scrapped from every border wall of the container), then chicken. The employee looked around every corner and said “it’s on the grill.” Nothing else just “it’s on the grill.” I said I’ll wait, then sat on the stool nearest the beginning of the line. I watched him dump the scrapped out rice from the bowl back into the container in the food station and proceed to offer it to the next person in line. No proper food safety nor clear communication skills so that the customers expectations are set before moving down the line. I left and will never return.
• TH

  Tawnee' H

  Feb 15, 2026
  1.0
  Worst customer service on 2/15/26. @6:25p. While waiting in line as I came to pay the Caucasian left the register and would not ring me up. Orders were piling up and the African American woman had to finish my order. When the Caucasian young man came to ring me up was completely rude and refused to give me a receipt after I showed him he never gave me a receipt in my bag. Worst customer service I ever received from Chipotle.
• AL

  Artemis Luv

  Feb 8, 2026
  1.0
  I was considering eating here but not after these horrible comments I’m better off sticking with Taco Bell 🛎️.rude staff inedible food w plastic in cross contamination with the gloves gross 🤮 im not trying to get sick then I see how chipotle handles it with an automated response n a coupon worth nothing !! What a horrible company

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