Chipotle Mexican Grill

3.8
841 reviews
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Business Details

400 Town Center Pkwy, Slidell, LA
70458, United States
(985) 639-0233
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Slidell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
400 Town Center Pkwy, Slidell, LA
70458, United States

Hours

Reviews

3.8
841 reviews
5 stars
397
4 stars
180
3 stars
81
2 stars
51
1 star
132

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including small portions, stale chips, and undercooked meat.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The restaurant was often described as dirty, with unclean tables and a messy dining area.

Ingredient Availability

Customers consistently noted that the location frequently ran out of key ingredients, leading to dissatisfaction.

Overall Experience

Overall, many customers expressed disappointment with their experiences, indicating a decline in quality and service at this location.
  • AD
    Amber Davenport
    Nov 15, 2025
    1.0
    My friend went in an hour before close and they were picking everything up. Okay I get it, literally an hour before close. I stayed in the car with her daughter while she went get our food. My friend is a very polite person. Very sweet. The girl behind the counter with the red hair started giving her attitude about my order. I'm picky. I don't eat rice. But the girl was so rude to her, my friend sent me in to handle my order. I walk in and she was like what do you want on your rice. I smiled politely and said I don't like rice sorry. Eye roll and everything came with the grabbing of another bowl. To which another coworker joined in making fun of my friend in front of me. And said oh you must be the friend. I was very polite and nice. Just smiled. And said yep I'm the friend. I will not match your rudeness. I have no time to bring down my night because you are having a horrible one. But my friend didn't deserve it. You have no idea how much your rudeness set her off. With that being said do better! You have no idea what kind of night someone is having and something as simple as niceness could have made their night. Instead of slamming things on the counter and throwing your hands in the air.
  • NM
    Narada Muni
    Nov 1, 2025
    5.0
    Incredible Chipotle! Very nice customer service and they were very attentive to all my order details. Probably best Chipotle I've ever been to. Highly recommend!
  • KC
    Kay Cline
    Oct 30, 2025
    1.0
    I generally don’t leave negative reviews. The meat serving was extremely small. I asked the server about it and they said you have to pay for extra meat. I weigh food all day and know that my chicken serving was one small scoop in the bowl and no more than 2 ounces.Their website says 4 ounces is a serving of meat. Follow-up: Chipotle asked me to post my experience on their website and they would 'make it right'. I took the time to do so and their remedy/reply: Thank you for reaching out to Chipotle Customer Care. We're always looking to make things right. We are very sorry to hear that your portion sizes did not meet your expectations. I understand how disappointing this experience was for you, and I want to apologize again on behalf of our teams. We want to ensure that your favorites are being served with filling portions just the way you like them. I'll make this information available to our restaurant team to prevent this issue from happening again. Let me know if I can do anything else for you! Have a Burrito-ful day! Sincerely, Reymark Customer Care Coordinator Chipotle Mexican Grill
  • DN
    Dhdh Ncncn
    Oct 29, 2025
    2.0
    They love to Skimp on protein the food is expensive and when I ask for double protein i expect it 2 bowls one with extra protein easily reaches $50 better off going to a steak house for that price.
  • MW
    Miranda W
    Oct 17, 2025
    1.0
    Workers wear the same gloves while switching from the register to preparing food, then argue with you when politely asking for them to change gloves before they touch your food. Also have found strands of hair in my food and most recently, a huge chunk of plastic. Gross!!
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Slidell?

Chipotle Mexican Grill in Slidell is open from 10:45 AM to 10:00 PM every day of the week.

Where is Chipotle Mexican Grill located in Slidell?

It is located at 400 Town Center Pkwy, Saint Tammany, Slidell, LA 70458, USA.