Whataburger

4.1
2295 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
521 E KINGS HWY, SHREVEPORT, LA
71105, United States

Hours

Reviews

4.1
2,270 reviews
5 stars
1,275
4 stars
473
3 stars
229
2 stars
107
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times even during off-peak hours.

Food Quality

While many customers enjoyed the food, there were consistent complaints about incorrect orders, cold food, and issues with freshness.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, ranging from friendly and professional to rude and unhelpful.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, particularly in the dining area and food preparation areas.

Order Accuracy

Numerous customers experienced problems with order accuracy, including missing items and incorrect modifications.
  • GS
    Goku Son
    Nov 16, 2025
    1.0
    Ordered three double meat whataburger meals with different drinks. Had to repeat my order three times because the guy taking my order kept forgetting what I had just said. Waited half an hour in the drive thru, only to receive three unlabeled drinks and 3 junior combos instead of what I'd ordered.
  • BG
    BossLady Gotti
    Nov 11, 2025
    1.0
    I ask for Double cheeseburger with everything on it and a Root beer. I got 2 piece of meat with a little mustard no cheese so when I went back up there and told her about it she told me I didn't ask for you I told her yes I did so then she proceeded give me a bag with mayonnaise in it and two pieces of cheese in the bag are you serious I said. Who gives a customer cheese in a bag smfh unprofessional. And I ask for a manager to make my burger over which I shouldn't have to ask them to do that that should been done off the top of the dome.
  • RW
    R W
    Nov 10, 2025
    2.0
    Took a really long time to get our food. We came in after a field trip needing to hurry. Kids wanted Mexican down the street, turns out we had the same amount of time as we waited for our order at Waitaburger. We enjoyed the food but not the wait.
  • LF
    Lisa L Flowers
    Nov 9, 2025
    5.0
    Quick, friendly and accurate service.
  • JJ
    Jay Le'mon (Jay)
    Oct 31, 2025
    5.0
    For some reason though I can never get extra mayo on my burger when i ask for it

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 521 E Kings Hwy, Shreveport?

Whataburger is open 24 hours a day, 7 days a week at this location. Holiday hours might differ.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services to provide convenient options for customers.