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Whataburger

3.8
(2074 reviews)

Business Details

6707 PINES RD, SHREVEPORT, LA
71129, United States
(318) 683-0985
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
6707 PINES RD, SHREVEPORT, LA
71129, United States

Hours

Reviews

3.8
2,074 reviews
5 stars
945
4 stars
435
3 stars
227
2 stars
118
1 star
309

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers experienced long wait times, often exceeding 20 minutes, for their orders.

Food Quality

While some customers praised the food as delicious, others reported issues with cold or poorly prepared items.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, although there were also complaints about unprofessional behavior.

Cleanliness

The restaurant was noted to have dirty tables and unsanitary conditions in some instances.

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items.
  • BB
    Brandon Bordelon
    Feb 19, 2026
    4.0
    Friendly staff
  • 2S
    20/20 Surveillance
    Feb 19, 2026
    5.0
    Girl taking orders math was off a bit, fry boy was kinda unprofessional... but them 2 guys on the grill! Man! They made a dang good burger.. worth a small wait cause a rush.
  • JP
    Jason Pitts
    Feb 19, 2026
    5.0
    Ordered. Sat down. Looked up. Food was on the way. I sat a spell and watched this process repeat with many others that came in to eat. Great job whataburger.
  • BL
    Brayden LeJeune
    Feb 14, 2026
    1.0
    I have been visiting Whataburger locations throughout Texas for the last 10 years and have never once experienced service the way it was at this location. My order was not taken seriously, and once I gave my request, her response was, “You done?” I got to the window and made my payment with a $10 bill. She asked me to pull forward. I asked for my change, and she handed me one dollar while playing and talking with the “shift leader,” which is what I overheard her title was. When I grabbed the dollar from her, I looked at her and said, “Is there not any loose change?” She looked at me and said, “We just don’t have it.” Given it was only two cents, she just thought it was okay not to inform me, I guess. I told her it was fine and pulled forward. A moment later, someone walked out and said, “Here ya go,” holding up a bag, which had to be mine, so I grabbed it without checking first and pulled around to park. When I put my hand in the bag to grab the burger, it was literally completely unwrapped. The only thing still in the wrapper was the bottom bun. Not to mention, it wasn’t even what I ordered. When I went back inside to speak with a manager, the shift leader tried to handle it, but I didn’t allow it because I feel that if she had been doing her job in the first place and checking bags before they went out—rather than joking around and possibly being a distraction rather than a leader—I wouldn’t be writing this review. However, when the manager on duty finally came to the front, his name was David, and he was very understanding and professional. He asked me how I wanted to handle the situation. I simply told him I wanted my money back, and he did not hesitate. This location definitely needs some attention from HQ.
  • BW
    Big Wheelie
    Feb 12, 2026
    5.0
    Food was great staff was friendly

Brand Certified Facts from Whataburger

This information is certified by Whataburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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