Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported long wait times for food, both in the drive-thru and dine-in, with some experiencing waits of over an hour.
Customer Service
Many reviews highlighted poor customer service, including rude staff and unprofessional behavior, leading to customer frustration.
Food Quality
Despite service issues, many customers praised the food quality, noting that it was often fresh and delicious.
Cleanliness
Several customers expressed concerns about cleanliness, particularly regarding dirty tables and unsanitary practices by staff.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, missing items, and poor handling of complaints.
LB
Lynetta B
Nov 14, 2025
1.0
Burgers were cold, cheese was just thrown on no attempt to melt, order was wrong, fries cold old and hard. $25 for some crap. Not satisfied at all. If you want hot good food made the way you ordered definitely don’t go here.
PB
Paxton Bass
Nov 10, 2025
1.0
I ordered a burger November 10, 2025 and 1 of my patties was still cold and pink on the inside. Idk who cooked my meal but they don’t need to have a job on the grill there.
TH
Tracie Hensley
Nov 9, 2025
3.0
I went through the drive-thru and was shorted one hamburger. Rather than complain, I drove back and walked in to reorder. Ordering was fast, but it took almost 20 minutes to get my food.
DD
Devin
Oct 26, 2025
1.0
If you don’t mind waiting for over an hour for your food then this is the place for you.
CL
Chris Yust LaClaire
Oct 25, 2025
3.0
Dine in. Took 23 min to get 2 Whataburgers. Really slow! They were hot and fresh.
What are the operating hours of Whataburger at 1650 E Bert Koun Loop, Shreveport?
Whataburger is open 24 hours a day, 7 days a week at this location.
Does this Whataburger location offer curbside pickup and delivery services?
Yes, this Whataburger location offers both curbside pickup and delivery services.
What types of food can I expect at Whataburger?
You can enjoy burgers, chicken, salads, breakfast items, and desserts made with 100% pure beef on a toasted five-inch bun.
Is the Whataburger in Shreveport family-friendly and accessible?
Yes, this location welcomes children, has high chairs, wheelchair accessible entrances, parking, seating, and restrooms.
Can I pay with credit or debit cards at this Whataburger?
Yes, you can pay using credit and debit cards at this location, and mobile NFC payments are also accepted.
Does Whataburger serve breakfast, lunch, and dinner at this location?
Yes, Whataburger serves breakfast, lunch, and dinner every day at this location.
Are dogs allowed inside or outside Whataburger at this location?
Dogs are not allowed inside but are allowed outside the restaurant.
I am visiting the Academy of Children’s Theatre nearby. Is there a good place to grab a meal close to it?
Yes, Whataburger at 1650 E Bert Koun Loop is close to the Academy of Children’s Theatre and offers a variety of burgers, chicken, and breakfast options, perfect for a meal before or after your visit.
If I need car maintenance near Whataburger, where can I go?
Firestone Complete Auto Care is nearby and offers tire services and automotive repairs, convenient if you want to grab a meal at Whataburger while waiting for your car service.
Where can I find dessert options close to Whataburger?
Marble Slab Creamery is near Whataburger and offers ice cream and frozen yogurt if you're craving dessert after your meal.