Whataburger

4.1
1952 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1650 E BERT KOUN LOOP, SHREVEPORT, LA
71105, United States

Hours

Reviews

4.1
1,918 reviews
5 stars
1,050
4 stars
428
3 stars
200
2 stars
62
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and dine-in, with some experiencing waits of over an hour.

Customer Service

Many reviews highlighted poor customer service, including rude staff and unprofessional behavior, leading to customer frustration.

Food Quality

Despite service issues, many customers praised the food quality, noting that it was often fresh and delicious.

Cleanliness

Several customers expressed concerns about cleanliness, particularly regarding dirty tables and unsanitary practices by staff.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, missing items, and poor handling of complaints.
  • LB
    Lynetta B
    Nov 14, 2025
    1.0
    Burgers were cold, cheese was just thrown on no attempt to melt, order was wrong, fries cold old and hard. $25 for some crap. Not satisfied at all. If you want hot good food made the way you ordered definitely don’t go here.
  • PB
    Paxton Bass
    Nov 10, 2025
    1.0
    I ordered a burger November 10, 2025 and 1 of my patties was still cold and pink on the inside. Idk who cooked my meal but they don’t need to have a job on the grill there.
  • TH
    Tracie Hensley
    Nov 9, 2025
    3.0
    I went through the drive-thru and was shorted one hamburger. Rather than complain, I drove back and walked in to reorder. Ordering was fast, but it took almost 20 minutes to get my food.
  • DD
    Devin
    Oct 26, 2025
    1.0
    If you don’t mind waiting for over an hour for your food then this is the place for you.
  • CL
    Chris Yust LaClaire
    Oct 25, 2025
    3.0
    Dine in. Took 23 min to get 2 Whataburgers. Really slow! They were hot and fresh.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 1650 E Bert Koun Loop, Shreveport?

Whataburger is open 24 hours a day, 7 days a week at this location.

Does this Whataburger location offer curbside pickup and delivery services?

Yes, this Whataburger location offers both curbside pickup and delivery services.