Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Many customers reported poor customer service, including rude staff and incorrect orders, leading to a negative dining experience.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and unsanitary conditions.
Wait Times
Customers frequently mentioned long wait times, both in drive-thru and in-store, often exceeding reasonable expectations.
Consistency
While some customers praised the food as consistently good, others noted a decline in quality and service compared to previous visits.
TS
Tammy Seagraves
Feb 24, 2026
1.0
Been sitting in drive thru waiting for my food for 30 mins. Was asked to move up and wait. Have sat and watched several ppl behind me get there food and leave. I will never return to this place again. Worst drive thru ever
JM
Jasmine Mccoy
Jan 29, 2026
1.0
Purchased a salad & found a piece of hair . Actually two strands of hair in it. I got to the bottom this what i see. Called and got a remake. The second picture is the remake this is DISGUSTING. Hair caps should be worn. Very unsanitary!
KS
Kev S
Jan 9, 2026
1.0
Online order inside was closed for some reason but the girl come outside said I didn't have an order I showed it to her on my phone then she found it and she got the order wrong and then she didn't bring my tea said I didn't have a tea on there, I showed her my ticket again with the tea she went and got my tea. Not to customer friendly and not focusing on job
MD
Michael Davis
Jan 5, 2026
5.0
They were quick and the food was good, especially for a saturday night. This location stays pretty consistent.
CR
Claudia Robertson
Dec 30, 2025
1.0
Burned hamburger meat put cheese slices in cookie bag fries cold onion rings batter all off then when went to take back very rude and the cross contamination is rampant no one changed gloves from handling money opening doors and much more will never go back so rude they thought it was funny at drive thru not funny for us food inspection needs to be done
What are the operating hours of the Whataburger in Shreveport?
This Whataburger location is open 24 hours a day, seven days a week, including weekends.
Does this Whataburger offer curbside pickup and delivery services?
Yes, curbside pickup and delivery services are available at this location.
Where is this Whataburger located?
It is located at 2544 Bert Kouns Industrial Loop, Shreveport, LA 71118, USA.
Can I see the menu or place an order online for this Whataburger?
Yes, you can view the menu and place orders online at https://whataburger.com/menu?unitNum=506.
Does this Whataburger serve breakfast and late-night food?
Yes, breakfast and late-night food are served at this location.
Is the Whataburger in Shreveport wheelchair accessible?
Yes, this location has wheelchair accessible entrance, parking, seating, and restrooms.
Does this Whataburger have seating and a children's menu?
Yes, seating is available and there is a children's menu offered.
What nearby places can I visit before or after dining at Whataburger?
Nearby you can visit Audiology Clinic At Willis-Knighton for medical services or The UPS Store 6521 for shipping needs, both close to Whataburger.
Are there other dining options near Whataburger at 2544 Bert Kouns Industrial Loop?
Yes, you can find Sonic Drive-In and Imperial Wok nearby for additional fast food and pan Asian cuisine choices.
How can nearby medical facilities help customers visiting Whataburger?
Customers visiting Whataburger can conveniently access nearby medical centers like Willis Knighton South Rehabilitation and WK Eye Institute South for health needs.
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