Whataburger

4.1
1413 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2544 BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA
71118, United States

Hours

Reviews

4.1
1,389 reviews
5 stars
758
4 stars
311
3 stars
134
2 stars
57
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported consistently slow service, particularly during peak hours, leading to long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Food Quality

While some customers praised the food as delicious and fresh, others complained about cold meals and poor food preparation.

Customer Service

Feedback on staff behavior was mixed; some customers experienced friendly service, while others reported rudeness and unprofessionalism.

Cleanliness

Several reviews mentioned concerns about cleanliness, particularly in the dining area and food handling practices.
  • JC
    JK Mcallister (Candy's)
    Nov 11, 2025
    5.0
    Their service is excellent I enjoy going there.
  • JM
    Javen McCree
    Nov 9, 2025
    3.0
    Everything is great minus the wait time. Took like 15 minutes with me being the only one in the drive through
  • MG
    MARK GUSTAFSON
    Nov 8, 2025
    5.0
    Food was good. And fast for a change most Whataburgers are very slow not this one
  • PM
    phoenix musgrove
    Nov 6, 2025
    1.0
    Told the I wanted a number 3 only with meat and cheese only nothing else drove off it was wrong Covered in mustardbrought it back then I was missing two pieces of meat and it was fully loaded with everything I sent it back again and they argued saying plain and plain and dry or two different things I never said plain or plain and dry. I said I wanted a number three with meat and cheese. Only nothing else they brought it back a third time wrong again I don’t mind them making mistakes. I was polite about it, but trying to argue after the receipt clearly said plain and dry as well. Come on do better. I thought they fixed it on the third time until I drove down the road and realized they added the meat and took off the condiments, but they accidentally left a little bit of lettuce and pickles where they peeled everything off after I told them I was allergic
  • EH
    Elizabeth Hall
    Oct 28, 2025
    3.0
    Always slow

Frequently Asked Questions About Whataburger

What are the operating hours of the Whataburger in Shreveport?

This Whataburger location is open 24 hours a day, seven days a week, including weekends.

Does this Whataburger offer curbside pickup and delivery services?

Yes, curbside pickup and delivery services are available at this location.