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Whataburger

4.1
(1440 reviews)

Business Details

(318) 688-3794
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2544 BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA
71118, United States

Hours

Reviews

4.1
1,440 reviews
5 stars
770
4 stars
315
3 stars
137
2 stars
59
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and incorrect orders, leading to a negative dining experience.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and unsanitary conditions.

Wait Times

Customers frequently mentioned long wait times, both in drive-thru and in-store, often exceeding reasonable expectations.

Consistency

While some customers praised the food as consistently good, others noted a decline in quality and service compared to previous visits.
  • TS
    Tammy Seagraves
    Feb 24, 2026
    1.0
    Been sitting in drive thru waiting for my food for 30 mins. Was asked to move up and wait. Have sat and watched several ppl behind me get there food and leave. I will never return to this place again. Worst drive thru ever
  • JM
    Jasmine Mccoy
    Jan 29, 2026
    1.0
    Purchased a salad & found a piece of hair . Actually two strands of hair in it. I got to the bottom this what i see. Called and got a remake. The second picture is the remake this is DISGUSTING. Hair caps should be worn. Very unsanitary!
  • KS
    Kev S
    Jan 9, 2026
    1.0
    Online order inside was closed for some reason but the girl come outside said I didn't have an order I showed it to her on my phone then she found it and she got the order wrong and then she didn't bring my tea said I didn't have a tea on there, I showed her my ticket again with the tea she went and got my tea. Not to customer friendly and not focusing on job
  • MD
    Michael Davis
    Jan 5, 2026
    5.0
    They were quick and the food was good, especially for a saturday night. This location stays pretty consistent.
  • CR
    Claudia Robertson
    Dec 30, 2025
    1.0
    Burned hamburger meat put cheese slices in cookie bag fries cold onion rings batter all off then when went to take back very rude and the cross contamination is rampant no one changed gloves from handling money opening doors and much more will never go back so rude they thought it was funny at drive thru not funny for us food inspection needs to be done

Frequently Asked Questions About Whataburger

What are the operating hours of the Whataburger in Shreveport?

This Whataburger location is open 24 hours a day, seven days a week, including weekends.

Does this Whataburger offer curbside pickup and delivery services?

Yes, curbside pickup and delivery services are available at this location.

Brand Certified Facts from Whataburger

This information is certified by Whataburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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