Whataburger

4.0
2011 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4010 JEWELLA AVE, SHREVEPORT, LA
71109, United States

Hours

Reviews

4.1
1,980 reviews
5 stars
1,070
4 stars
414
3 stars
219
2 stars
94
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service, especially during late shifts.

Food Quality

While some customers praised the food as fresh and delicious, others complained about cold meals and incorrect items.

Cleanliness

Several reviews mentioned that the restaurant was dirty or in need of maintenance, impacting the overall dining experience.

Staff Attitude

Customer experiences with staff varied, with some noting friendly service while others reported rudeness and unprofessional behavior.
  • EJ
    essie johnson
    Jan 5, 2026
    1.0
    Service slow and food was cold. Cashier had a bad unfeiendly attitude
  • JA
    Jazmine Alysia
    Dec 17, 2025
    1.0
    ONCE AGAIN I HAVE PAID FOR EXTRA ITEMS ON ORDERS AND SAUCES ONLY TO NEVER RECEIVE ANYTHING I ASKED FOR. Ordering the chicken strip meal, staff verbally verified extra items were verified with associates and STILL WERE NOT PUT IN THE BAG OR BOX AT ALL. I am not in the business of giving away my money to whataburger! Issues aren’t able to properly addressed or resolved through any avenue of support, ESPECIALLY THE COMPLETELY USELESS CUSTOMER CARE CONTACT. WHATABURGER DOES NOT CARE ABOUT THEIR CUSTOMERS! WHATABURGER ON JEWELLA HAS THE ABSOLUTE WORST SERVICE.
  • RB
    Ricky Bergeron
    Dec 16, 2025
    4.0
    It's in a bad part of town and I kinda felt unwelcome. All the employees kept staring at me and my son like we weren't supposed to be in there. But the food was on point.
  • YW
    Y W
    Dec 11, 2025
    1.0
    By me working overnight I go to this location for lunch the last few times I’ve been to this location my food wasn’t fresh it was cold. This is my last time coming here at night.
  • SS
    SCORDERIE
    Nov 28, 2025
    5.0
    Our first whataburger experience didn't disappoint! Great food!

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 4010 Jewella Ave, Shreveport?

Whataburger is open 24 hours a day, 7 days a week at this location.

Does this Whataburger location offer curbside pickup and delivery services?

Yes, this Whataburger provides both curbside pickup and delivery options for your convenience.