Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers praised the food for being fresh and hot, particularly the burgers and breakfast items.
Customer Service
Customer service experiences varied widely; some reported friendly and helpful staff, while others faced rude service and order mistakes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, prompting customers to check their bags before leaving.
Speed of Service
Service speed was inconsistent, with some customers noting quick service while others experienced long wait times.
Cleanliness
The cleanliness of the restaurant was generally appreciated, although some reviews mentioned issues with the smell and oil quality.
CD
Camron Dstork
Oct 10, 2025
5.0
Wendys please keep the chicken tenders they are so good
HC
Holly Colbaugh
Oct 10, 2025
5.0
Gotta give credit….their new big breakfast burrito is fantastic!
AP
Alice Panks
Oct 2, 2025
1.0
Was in there tonight the 2nd and had to have my burgers remade but yet they still got it wrong and refused to give me a refund
The cheese was I've cold and not melted looked like it was added after the fact
On one burger we asked for no cheese they added cheese left everything else off
Such bs once again asked for money back was told no
Manager was to dam busy messing with little kids
Also allowing the mother of said Childern to undress the little girl standing up in the booth she was at least a 1 or 2 old maybe older very sad
I am calling corprate about the issue
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Shreveport, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Shreveport, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (318) 635-1183.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 287 - I-20 & Hearne Wendy’s serve breakfast?
Yes, this Wendy’s location in Shreveport, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and Friday to Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's serve breakfast?
Yes, this Wendy’s location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the App Store.
Is there a drive-thru available at this Wendy's?
Yes, this Wendy's location offers a drive-thru service.
Does Wendy's offer delivery and takeout options?
Yes, Wendy’s offers both delivery and takeout services at this location.
How can I contact this Wendy's location for feedback or questions?
You can call (318) 635-1183, or contact the Customer Care team via their Live Chat or contact page on Wendys.com. Feedback can also be submitted through Wendy’s Customer Satisfaction Survey online.
Are there other dining options near this Wendy's on Hearne Avenue?
Yes, nearby dining options include King's Turkeylegs and Wings (American and BBQ restaurant), KFC (chicken restaurant), Subway (sandwich shop), and the Howard Johnson Express which offers fast food and Chinese cuisine.
What nearby places can help with transportation or navigation to Wendy's?
Nearby landmarks like Fair Grounds Field stadium and Fairground Park can help locate this Wendy's easily. There's also Shell and Race Way gas stations nearby for refueling if you’re driving.
What other services and stores are near Wendy's that customers might visit before or after their meal?
Near Wendy's, customers can visit places like Pull Up Liquor and Daiquiri 2 for drinks, Smooth Cuts Barber Shop for grooming, Metro by T-Mobile for retail needs, and Southern Maid Donut Co for bakery products.