Wendy's

4.0
1107 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3820 Hearne Avenue, Shreveport, LA
71103, United States

Hours

Reviews

4.0
1,107 reviews
5 stars
548
4 stars
245
3 stars
159
2 stars
55
1 star
100

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the freshness and taste of the food, particularly the burgers and breakfast items.

Service Issues

Many reviews highlighted poor customer service, including slow service, incorrect orders, and rude staff.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.

Inconsistent Experience

Customers reported varying experiences, with some visits being excellent while others were disappointing, particularly regarding order accuracy.

Drive-Thru Concerns

Several reviews mentioned issues with the drive-thru, including long wait times and problems with order accuracy.
  • PS
    Phaedra Sykes
    Nov 25, 2025
    3.0
    Good
  • WA
    wanda anglin
    Nov 24, 2025
    5.0
    Wendy’s can be hit or miss but this one is great. Well maintained, friendly staff, and good food
  • CD
    Camron Dstork
    Oct 10, 2025
    5.0
    Wendys please keep the chicken tenders they are so good
  • HC
    Holly Colbaugh
    Oct 10, 2025
    5.0
    Gotta give credit….their new big breakfast burrito is fantastic!
  • AP
    Alice Panks
    Oct 2, 2025
    1.0
    Was in there tonight the 2nd and had to have my burgers remade but yet they still got it wrong and refused to give me a refund The cheese was I've cold and not melted looked like it was added after the fact On one burger we asked for no cheese they added cheese left everything else off Such bs once again asked for money back was told no Manager was to dam busy messing with little kids Also allowing the mother of said Childern to undress the little girl standing up in the booth she was at least a 1 or 2 old maybe older very sad I am calling corprate about the issue

Frequently Asked Questions About Wendy's

Is 287 - I-20 & Hearne Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and Friday to Saturday from 6:30 AM to 2:00 AM.