Wendy's

4.0
1105 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3820 Hearne Avenue, Shreveport, LA
71103, United States

Hours

Reviews

4.0
1,105 reviews
5 stars
546
4 stars
245
3 stars
158
2 stars
55
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food for being fresh and hot, particularly the burgers and breakfast items.

Customer Service

Customer service experiences varied widely; some reported friendly and helpful staff, while others faced rude service and order mistakes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, prompting customers to check their bags before leaving.

Speed of Service

Service speed was inconsistent, with some customers noting quick service while others experienced long wait times.

Cleanliness

The cleanliness of the restaurant was generally appreciated, although some reviews mentioned issues with the smell and oil quality.
  • CD
    Camron Dstork
    Oct 10, 2025
    5.0
    Wendys please keep the chicken tenders they are so good
  • HC
    Holly Colbaugh
    Oct 10, 2025
    5.0
    Gotta give credit….their new big breakfast burrito is fantastic!
  • AP
    Alice Panks
    Oct 2, 2025
    1.0
    Was in there tonight the 2nd and had to have my burgers remade but yet they still got it wrong and refused to give me a refund The cheese was I've cold and not melted looked like it was added after the fact On one burger we asked for no cheese they added cheese left everything else off Such bs once again asked for money back was told no Manager was to dam busy messing with little kids Also allowing the mother of said Childern to undress the little girl standing up in the booth she was at least a 1 or 2 old maybe older very sad I am calling corprate about the issue
  • RR
    Rebecca Ross
    Sep 8, 2025
    5.0
    Fresh food alwayss
  • GB
    Gerald Boling
    Jul 29, 2025
    5.0
    Good food. Good Service.

Frequently Asked Questions About Wendy's

Is 287 - I-20 & Hearne Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.