Wendy's

3.9
697 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2534 Bert Kouhns Ind Loop, Shreveport, LA
71118, United States

Hours

Reviews

3.9
697 reviews
5 stars
334
4 stars
162
3 stars
93
2 stars
40
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including slow response times, rude staff, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold or old items, and issues with specific menu items.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including lack of attentiveness and negative attitudes.

Cleanliness

Some customers noted cleanliness issues, particularly regarding food handling and the dining area.

Positive Experiences

Despite the negative feedback, there were positive mentions of friendly staff and good food quality from some customers.
  • CD
    Christopher Dixon
    Oct 25, 2025
    1.0
    Worst service, everytime they close earlier than supposed too and when you go to the window to ask why their on there phones ignoring you. No response with their earbuds in listening to music 10/24/25 @ 12AM and close at 1AM EVERYTIME!
  • TT
    T “Star” Thompson
    Oct 14, 2025
    5.0
    The staff members were very polite and professional. They made sure the food was fresh.
  • CD
    Camron Dstork
    Aug 26, 2025
    5.0
    Food was delicious, nice service only little problem was flickering lights but it's not too bad come by if you're close
  • WV
    Wendy Vickers
    Jul 29, 2025
    1.0
    The girl working register did not listen when we ordered our food she acted spaced out had to ask her 3 different times for the items we ordered the her response was i didn't hear you . The salad i ordered was horrible the lettuce had already turned bad and smelled my bottle of water was hot . Very disappointed
  • RB
    Raegan Black
    May 29, 2025
    1.0
    People in Shreveport can’t do nothin I swear. Out of baked potatoes so you give me bacon and grease fries. Why are these French fries SWIMMING in bacon grease??? Why did I only get seven nuggets when I pay for a ten piece??? Why do you all but one person have a stank attitude???

Frequently Asked Questions About Wendy's

Is 271 - 2534 Bert Kouhns Ind Lp Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.