Wendy's

3.9
699 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2534 Bert Kouhns Ind Loop, Shreveport, LA
71118, United States

Hours

Reviews

3.9
699 reviews
5 stars
335
4 stars
163
3 stars
93
2 stars
40
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and delicious, though there were complaints about cold or old items.

Service Issues

Many reviews highlighted poor customer service, including slow service, rude staff, and incorrect orders.

Cleanliness and Atmosphere

Some customers appreciated the cleanliness and friendly atmosphere, while others reported unprofessional behavior from staff.

Operational Hours

Several customers expressed frustration with inconsistent closing times and long wait times.
  • WC
    WILLIE CESSOR
    Nov 29, 2025
    5.0
    Great food always fresh buns and vegetables
  • CD
    Christopher Dixon
    Oct 25, 2025
    1.0
    Worst service, everytime they close earlier than supposed too and when you go to the window to ask why their on there phones ignoring you. No response with their earbuds in listening to music 10/24/25 @ 12AM and close at 1AM EVERYTIME!
  • TT
    T “Star” Thompson
    Oct 14, 2025
    5.0
    The staff members were very polite and professional. They made sure the food was fresh.
  • CD
    Camron Dstork
    Aug 26, 2025
    5.0
    Food was delicious, nice service only little problem was flickering lights but it's not too bad come by if you're close
  • WV
    Wendy Vickers
    Jul 29, 2025
    1.0
    The girl working register did not listen when we ordered our food she acted spaced out had to ask her 3 different times for the items we ordered the her response was i didn't hear you . The salad i ordered was horrible the lettuce had already turned bad and smelled my bottle of water was hot . Very disappointed

Frequently Asked Questions About Wendy's

Is 271 - 2534 Bert Kouhns Ind Lp Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 2534 Bert Kouhns Ind Loop, Shreveport?

The drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 2:00 AM on Friday and Saturday.