Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,080 reviews
5 stars
454
4 stars
243
3 stars
164
2 stars
71
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with complaints about long wait times and order inaccuracies.
Food Quality
Many customers reported cold, old, or improperly prepared food, with some noting that items did not match menu descriptions.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and restrooms, raising concerns about overall hygiene.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during certain visits.
- KKkaeleeDec 23, 20251.0Complaint – Wendy’s on Pines Road While I was eating inside the Wendy’s on Pines Road, a man entered the restaurant who was actively bleeding, with blood visibly dripping onto the floor in the dining area. Staff did not address it until I pointed it out and asked them to clean it. I became physically ill due to the unsanitary conditions, threw my food away, and requested a refund. The manager refused, even after I explained I got sick because of the blood exposure. During this interaction, an employee accused me of being racist, stating that if it had been “one of my people” I wouldn’t have said anything. This accusation was inappropriate and unrelated to my concern, which was strictly about health and sanitation. Police were called. When I tried to explain that blood in a dining area is a health hazard and that I was concerned about possible exposure through my belongings, the officer was dismissive, accused me of lying while I was speaking, threatened arrest, and had me barred from the restaurant without a clear explanation. This experience was unacceptable and raises serious concerns about sanitation, professionalism, and customer safety at this location.
- SJshaymaa jailawiDec 23, 20251.0Very rude and zero customer service
- IZIvan ZimmermanDec 6, 20255.0This place is my favorite place to get fast food.
- DBDavid BrintNov 26, 20255.0Good food, fresh as always. However, if looked like the ketchup dispenser had mold growing inside of it.
- JRjohn richNov 4, 20251.0dont ever pay with cash they dont know how to count change and steal half of it. guy in the red shirt. thats why he didnt give a me a receipt either
Frequently Asked Questions About Wendy's
Is 273 - 6710 Pines Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Pines Road?
The drive-thru at Wendy's on 6710 Pines Road is open daily from 6:30 AM to 1:00 AM, except on Fridays and Saturdays when it stays open until 2:00 AM.
Does Wendy’s at 6710 Pines Road serve breakfast?
Yes, this Wendy’s location serves breakfast which you can order via their app or website.
Is Wendy’s open for dine-in, delivery, and takeout?
Yes, Wendy’s at 6710 Pines Road offers dine-in, delivery where available, and takeout options including drive-thru.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or use the Wendy's app available on the Apple Store for quick and convenient ordering.
What payment options does Wendy's at Pines Road accept?
They accept American Express, Cash, Discover, Mastercard, and Visa payment methods.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available on the Wendy’s website or mobile app, with an option to view nutrition and allergen info for each menu item.
Who should I contact for questions or feedback about this Wendy’s location?
You can contact the location directly at (318) 688-8727, or reach the Customer Care team via their website or call 888-624-8140.
What nearby fast food options are close to Wendy's on Pines Road?
Nearby fast food options include Quiznos for sandwiches, Wingstop for chicken, Burger King, Papa Johns Pizza, and Cicis Pizza. You can consider these options if you're exploring local dining choices.
Are there convenient stores or gas stations near Wendy’s on Pines Road?
Yes, Circle K, Shell, and Exxon & Mobil Stations are nearby, so you can fuel up or pick up essentials before or after your meal at Wendy’s.
What other retail or services are located near Wendy's at 6710 Pines Road?
Nearby you'll find AT&T Store for mobile needs, Kroger supermarket for groceries, Hibbett Sports for sporting goods, and various insurance agencies and clinics for additional services.