Wendy's

3.7
1076 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6710 Pines Road, Shreveport, LA
71129, United States

Hours

Reviews

3.7
1,076 reviews
5 stars
451
4 stars
243
3 stars
164
2 stars
71
1 star
147

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was often cold, dry, or not fresh, with some items tasting off or poorly prepared.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and order inaccuracies.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms, with some describing the environment as dirty.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and lack of attention to detail during order preparation.

Staff Attitude

Feedback indicated that staff members were often unprofessional, unfriendly, or disengaged, impacting the overall customer experience.
  • JR
    john rich
    Nov 4, 2025
    1.0
    dont ever pay with cash they dont know how to count change and steal half of it. guy in the red shirt. thats why he didnt give a me a receipt either
  • MC
    Mandy Cloud
    Oct 9, 2025
    5.0
    Food actually tasted great not like other Wendy's were it seems they never change out the grease. Will eat here again.
  • KC
    Kaydence Cox
    Oct 2, 2025
    2.0
    I went to Wendy’s on pines and all I wanted was a frosty at 9 at night and they told me they were out of ice cream and were very very rude and yelled at me.
  • RR
    Rhonda Roberts
    Sep 14, 2025
    5.0
    We stopped and it was late. Lobby was closed, but door was not locked. Manager was great about letting us order to go. Thank you for great customer service!!
  • VA
    Veronica Austin
    Sep 7, 2025
    2.0
    Food looks nothing like the menu was skimpy

Frequently Asked Questions About Wendy's

Is 273 - 6710 Pines Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.