Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported that the food was often cold, dry, or not fresh, with some items tasting off or poorly prepared.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and order inaccuracies.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and restrooms, with some describing the environment as dirty.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and lack of attention to detail during order preparation.
Staff Attitude
Feedback indicated that staff members were often unprofessional, unfriendly, or disengaged, impacting the overall customer experience.
JR
john rich
Nov 4, 2025
1.0
dont ever pay with cash they dont know how to count change and steal half of it. guy in the red shirt. thats why he didnt give a me a receipt either
MC
Mandy Cloud
Oct 9, 2025
5.0
Food actually tasted great not like other Wendy's were it seems they never change out the grease. Will eat here again.
KC
Kaydence Cox
Oct 2, 2025
2.0
I went to Wendy’s on pines and all I wanted was a frosty at 9 at night and they told me they were out of ice cream and were very very rude and yelled at me.
RR
Rhonda Roberts
Sep 14, 2025
5.0
We stopped and it was late. Lobby was closed, but door was not locked. Manager was great about letting us order to go. Thank you for great customer service!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Shreveport, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Shreveport, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (318) 688-8727.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 273 - 6710 Pines Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Shreveport, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Pines Road?
The drive-thru at Wendy's on 6710 Pines Road is open daily from 6:30 AM to 1:00 AM, except on Fridays and Saturdays when it stays open until 2:00 AM.
Does Wendy’s at 6710 Pines Road serve breakfast?
Yes, this Wendy’s location serves breakfast which you can order via their app or website.
Is Wendy’s open for dine-in, delivery, and takeout?
Yes, Wendy’s at 6710 Pines Road offers dine-in, delivery where available, and takeout options including drive-thru.
How can I order Wendy's food online or via an app?
You can order online at order.wendys.com or use the Wendy's app available on the Apple Store for quick and convenient ordering.
What payment options does Wendy's at Pines Road accept?
They accept American Express, Cash, Discover, Mastercard, and Visa payment methods.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available on the Wendy’s website or mobile app, with an option to view nutrition and allergen info for each menu item.
Who should I contact for questions or feedback about this Wendy’s location?
You can contact the location directly at (318) 688-8727, or reach the Customer Care team via their website or call 888-624-8140.
What nearby fast food options are close to Wendy's on Pines Road?
Nearby fast food options include Quiznos for sandwiches, Wingstop for chicken, Burger King, Papa Johns Pizza, and Cicis Pizza. You can consider these options if you're exploring local dining choices.
Are there convenient stores or gas stations near Wendy’s on Pines Road?
Yes, Circle K, Shell, and Exxon & Mobil Stations are nearby, so you can fuel up or pick up essentials before or after your meal at Wendy’s.
What other retail or services are located near Wendy's at 6710 Pines Road?
Nearby you'll find AT&T Store for mobile needs, Kroger supermarket for groceries, Hibbett Sports for sporting goods, and various insurance agencies and clinics for additional services.