Wendy's

3.7
573 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6934 W Bert Kouns Industrial Loop, Shreveport, LA
71129, United States

Hours

Reviews

3.7
573 reviews
5 stars
240
4 stars
140
3 stars
80
2 stars
33
1 star
80

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed hot and fresh meals, while others received cold or improperly prepared items.

Customer Service

Customer service is frequently criticized for being rude and unprofessional, with several reports of staff having poor attitudes.

Cleanliness

Inconsistent cleanliness reported; some customers found the location clean, while others noted dirty tables and unsanitary conditions.

Operational Issues

Frequent complaints about the dining room being closed, incorrect orders, and staff being unhelpful or disorganized.
  • FC
    Foodie Cat
    1 day ago
    5.0
    They are perm closed !!
  • PP
    prodbyraid
    Dec 16, 2025
    1.0
    nuggets burnt, buns old, fries cold, trash…
  • KB
    Kirka Bandz
    Dec 1, 2025
    5.0
    Beautiful employees... They had the most warming spirit on a cold and raining morning. My food was hot and fresh... Loved my experience... You all deserve 10 stars.
  • MC
    Mr. Celis
    Nov 4, 2025
    3.0
    It was slow and the place was filthy. No excuse. The glass is dirty in the front door area. There trash on the floor. Almost all of the chairs and tables are chipped, scratched up or dirty. The fireplace is not on but there's a roaring sound on as if it's working. The red accent wall needs to be cleaned or repainted. They had no coffee creamer for the coffee. Most of the study drinks weren't available at the sink kiosk. As you can imagine, when you walk in, you see people lounging around and doing nothing. Very disappointed. The food was good, fresh, and hot. Oh, and they were getting the landscaping done today so that's a step in the right direction.
  • AH
    Austin Hinkel
    Nov 2, 2025
    4.0
    My food was super hot and fresh. Sadly a few frys where to fresh, not cooked

Frequently Asked Questions About Wendy's

Is 284 - 6934 W Bert Kouns Ind Lp Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for this Wendy's location?

The drive-through is open daily from 6:00 AM to 12:00 AM (midnight).