Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor customer service, including rude staff and unprofessional behavior.
Food Quality
Several reviews mentioned issues with food quality, including cold food and incorrect orders.
Cleanliness
Some customers noted that the restaurant was clean, while others reported dirty conditions.
Operational Hours
Multiple customers experienced frustration with inconsistent hours, including early closures and locked doors.
Staff Attitude
A recurring theme was the unfriendly demeanor of staff, with many customers feeling unwelcome.
MC
Mr. Celis
Nov 4, 2025
3.0
It was slow and the place was filthy. No excuse. The glass is dirty in the front door area. There trash on the floor. Almost all of the chairs and tables are chipped, scratched up or dirty. The fireplace is not on but there's a roaring sound on as if it's working. The red accent wall needs to be cleaned or repainted. They had no coffee creamer for the coffee. Most of the study drinks weren't available at the sink kiosk. As you can imagine, when you walk in, you see people lounging around and doing nothing. Very disappointed. The food was good, fresh, and hot. Oh, and they were getting the landscaping done today so that's a step in the right direction.
AH
Austin Hinkel
Nov 2, 2025
4.0
My food was super hot and fresh. Sadly a few frys where to fresh, not cooked
MW
Marlon Williams
Oct 1, 2025
3.0
Customer service is wanting. Seems like younger generation do not have a work ethic and understanding of restaurant/hospitality industry and how it works.
MW
Marilyn W
Sep 18, 2025
4.0
Very decorated for Halloween on the 17th of September!
Is 284 - 6934 W Bert Kouns Ind Lp Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Shreveport, LA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Shreveport, LA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (318) 687-2107.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 284 - 6934 W Bert Kouns Ind Lp Wendy’s serve breakfast?
Yes, this Wendy’s location in Shreveport, LA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for this Wendy's location?
The drive-through is open daily from 6:00 AM to 12:00 AM (midnight).
Is this Wendy’s location currently open?
Yes, this Wendy’s location at 6934 W Bert Kouns Industrial Loop is open and committed to serving customers every day.
Can I get delivery from this Wendy’s in Shreveport, LA?
Delivery may be available near you. Check the Wendy’s app or visit order.wendys.com and enter your address to see if delivery is offered.
How can I contact this Wendy’s location for feedback or questions?
You can call the location directly at (318) 687-2107, use the live chat on Wendy’s Contact page, or call 888-624-8140. You can also complete the Wendy’s Customer Satisfaction Survey online.
Does this Wendy’s restaurant serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or online at order.wendys.com.
What payment options does Wendy’s accept at this location?
This Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I view the menu and pricing for this Wendy's?
Menu and pricing are available online at menu.wendys.com or order.wendys.com once you select this location.
What are some nearby places of interest to this Wendy's at 6934 W Bert Kouns Industrial Loop?
Nearby places include Chevron Station Shreveport for gas, Union Pacific Railroad train station, and Iron Skillet restaurant. You could fill your tank at Chevron or enjoy a meal at Iron Skillet before or after visiting Wendy’s.
Are there convenient transit or travel services near this Wendy’s?
Yes, Union Pacific Railroad train station is nearby for transit. Also, there are truck service centers like TA Truck Service and Petro Travel Center close by, useful for travelers and truck drivers stopping in the area.
What automotive services are available near this Wendy’s location?
Nearby you will find gas stations such as Shell and Petro, truck repair services like TA Truck Service, tire dealers, and auto parts stores including J Mart Auto Parts Inc, providing comprehensive automotive assistance.