Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some customers enjoyed hot and fresh meals, while others received cold or improperly prepared items.
Customer Service
Customer service is frequently criticized for being rude and unprofessional, with several reports of staff having poor attitudes.
Cleanliness
Inconsistent cleanliness reported; some customers found the location clean, while others noted dirty tables and unsanitary conditions.
Operational Issues
Frequent complaints about the dining room being closed, incorrect orders, and staff being unhelpful or disorganized.
FC
Foodie Cat
1 day ago
5.0
They are perm closed !!
PP
prodbyraid
Dec 16, 2025
1.0
nuggets burnt, buns old, fries cold, trash…
KB
Kirka Bandz
Dec 1, 2025
5.0
Beautiful employees... They had the most warming spirit on a cold and raining morning. My food was hot and fresh... Loved my experience... You all deserve 10 stars.
MC
Mr. Celis
Nov 4, 2025
3.0
It was slow and the place was filthy. No excuse. The glass is dirty in the front door area. There trash on the floor. Almost all of the chairs and tables are chipped, scratched up or dirty. The fireplace is not on but there's a roaring sound on as if it's working. The red accent wall needs to be cleaned or repainted. They had no coffee creamer for the coffee. Most of the study drinks weren't available at the sink kiosk. As you can imagine, when you walk in, you see people lounging around and doing nothing. Very disappointed. The food was good, fresh, and hot. Oh, and they were getting the landscaping done today so that's a step in the right direction.
AH
Austin Hinkel
Nov 2, 2025
4.0
My food was super hot and fresh. Sadly a few frys where to fresh, not cooked
Is 284 - 6934 W Bert Kouns Ind Lp Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for this Wendy's location?
The drive-through is open daily from 6:00 AM to 12:00 AM (midnight).
Is this Wendy’s location currently open?
Yes, this Wendy’s location at 6934 W Bert Kouns Industrial Loop is open and committed to serving customers every day.
Can I get delivery from this Wendy’s in Shreveport, LA?
Delivery may be available near you. Check the Wendy’s app or visit order.wendys.com and enter your address to see if delivery is offered.
How can I contact this Wendy’s location for feedback or questions?
You can call the location directly at (318) 687-2107, use the live chat on Wendy’s Contact page, or call 888-624-8140. You can also complete the Wendy’s Customer Satisfaction Survey online.
Does this Wendy’s restaurant serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or online at order.wendys.com.
What payment options does Wendy’s accept at this location?
This Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I view the menu and pricing for this Wendy's?
Menu and pricing are available online at menu.wendys.com or order.wendys.com once you select this location.
What are some nearby places of interest to this Wendy's at 6934 W Bert Kouns Industrial Loop?
Nearby places include Chevron Station Shreveport for gas, Union Pacific Railroad train station, and Iron Skillet restaurant. You could fill your tank at Chevron or enjoy a meal at Iron Skillet before or after visiting Wendy’s.
Are there convenient transit or travel services near this Wendy’s?
Yes, Union Pacific Railroad train station is nearby for transit. Also, there are truck service centers like TA Truck Service and Petro Travel Center close by, useful for travelers and truck drivers stopping in the area.
What automotive services are available near this Wendy’s location?
Nearby you will find gas stations such as Shell and Petro, truck repair services like TA Truck Service, tire dealers, and auto parts stores including J Mart Auto Parts Inc, providing comprehensive automotive assistance.