Wendy's

3.7
569 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6934 W Bert Kouns Industrial Loop, Shreveport, LA
71129, United States

Hours

Reviews

3.7
569 reviews
5 stars
237
4 stars
140
3 stars
80
2 stars
33
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and unprofessional behavior.

Food Quality

Several reviews mentioned issues with food quality, including cold food and incorrect orders.

Cleanliness

Some customers noted that the restaurant was clean, while others reported dirty conditions.

Operational Hours

Multiple customers experienced frustration with inconsistent hours, including early closures and locked doors.

Staff Attitude

A recurring theme was the unfriendly demeanor of staff, with many customers feeling unwelcome.
  • MC
    Mr. Celis
    Nov 4, 2025
    3.0
    It was slow and the place was filthy. No excuse. The glass is dirty in the front door area. There trash on the floor. Almost all of the chairs and tables are chipped, scratched up or dirty. The fireplace is not on but there's a roaring sound on as if it's working. The red accent wall needs to be cleaned or repainted. They had no coffee creamer for the coffee. Most of the study drinks weren't available at the sink kiosk. As you can imagine, when you walk in, you see people lounging around and doing nothing. Very disappointed. The food was good, fresh, and hot. Oh, and they were getting the landscaping done today so that's a step in the right direction.
  • AH
    Austin Hinkel
    Nov 2, 2025
    4.0
    My food was super hot and fresh. Sadly a few frys where to fresh, not cooked
  • MW
    Marlon Williams
    Oct 1, 2025
    3.0
    Customer service is wanting. Seems like younger generation do not have a work ethic and understanding of restaurant/hospitality industry and how it works.
  • MW
    Marilyn W
    Sep 18, 2025
    4.0
    Very decorated for Halloween on the 17th of September!
  • SM
    Shaun Mahmoodi
    Sep 13, 2025
    5.0
    Nice thank you

Frequently Asked Questions About Wendy's

Is 284 - 6934 W Bert Kouns Ind Lp Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.