Subway

3.9
278 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Shreveport Subway® Restaurant at 309 Bert Kouns Industrial Loop brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
309 Bert Kouns Industrial Loop, Shreveport, LA
71106, United States

Hours

Reviews

3.9
278 reviews
5 stars
138
4 stars
65
3 stars
30
2 stars
9
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including disrespectful staff, long wait times, and unprofessional behavior.

Food Freshness

Many reviews highlighted issues with food freshness, including stale bread, old vegetables, and poorly prepared sandwiches.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty counters and equipment.

Pricing Concerns

Customers expressed dissatisfaction with high prices and issues related to coupon acceptance.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted good food quality on occasion.
  • CM
    Curt Martin
    3 days ago
    1.0
    I went in on January 9, 2025 at 11 am. Seemed like they were just gearing up for the day. I ordered 2 footlongs, when he opened the bread case roaches went running. We both just stood there for a second then he proceeded to get my bread & cut it. I finally asked if this bread fresh to which he assured me it was made that morning. I then asked “was that bugs?!” He said “yes ma’am but they weren’t ON the bread”. Needless to say I walked out
  • LL
    Leah Lashae
    Dec 4, 2025
    1.0
    horrible service . Do not recommend. Employees are disrespectful.
  • SM
    Shahla Momenpour
    Nov 1, 2025
    1.0
    We stood in line for at least 10 minutes without getting our order taken. The workers were too busy fulfilling online orders to look up and take ours. We ended up leaving. Horrible service.
  • LH
    Lynn Haggard
    Oct 27, 2025
    1.0
    I always identified this location as my subway. As of today, I am done.!!! Everything was just filthy. The glass that covers the vegetable and the meat were greasy with fingerprints and cover never closed when a customer was not ordering. vegetables on the inside looks as though they had been sitting there since yesterday. The meat container was barely full . The ham was stuck to the side of the container. Nothing looked fresh or appealing. I watch the employees make sandwiches for about 45 minutes. The board for making sandwiches have leftover crumbs, veggies, knife, containers that have chicken. It was just disgusting.. I did inform the young man before I left how dirty everything was and looked, and he agreed with me. 6 inch vegetarian sandwich with a drink and a chip cost me $12.00
  • RM
    Rodney Moon
    Oct 15, 2025
    1.0
    I ordered 1 footlong and 2-6" sandwiches, 1 drink and 1 bag of chips and 1 cookie and paid $43.24!!!! I get it prices are going up, but that's is absolutely ridiculous! ALL of the sandwiches had BARELY (and I can't stress that enough) any meat or vegetables and I asked for mayo on mine, which I didn't get. Found out when I got home 15 min away. If you're going to overcharge your customers for their food at least make sure you make it right and put enough meat and vegetables on it so that bread isn't the only thing you can taste. At least the young man who waited on is at the window was nice, which is usually not the case at this Subway. It's the closest Subway around my house, but I'll be glad to go to a different Subway from now on.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Shreveport?

The Subway restaurant is located at 309 Bert Kouns Industrial Loop, Caddo, Shreveport, LA 71106, US.

What are the operating hours of Subway at 309 Bert Kouns Industrial Loop?

This Subway location is open every day from 9:00 AM to 10:00 PM.