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Subway

3.9
(282 reviews)

Business Details

(318) 687-4062
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Shreveport Subway® Restaurant at 309 Bert Kouns Industrial Loop brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
309 Bert Kouns Industrial Loop, Shreveport, LA
71106, United States

Hours

Reviews

3.9
282 reviews
5 stars
138
4 stars
65
3 stars
30
2 stars
9
1 star
40

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty employees and unclean food preparation areas.

Service Quality

Many reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Customers frequently mentioned issues with food freshness, including stale bread and inadequate portions.

Staffing Issues

Several reviews noted that the location was often understaffed, leading to slow service and mistakes in orders.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and the quality of their sandwiches.
  • JK
    John Kahre
    Feb 22, 2026
    1.0
    Store opened @9 AM. We walked in around 11:30 AM. They were out of wheat bread, black olives, and brown mustard. The nozzels had not been put on the drink machine, which caused customers to wait to get drinks, have sandwiches made and to pay. In addition to lack of preparation, the employees were absolutely filthy. The guy that was on duty had dirty, greasy hair, and long fingernails that had black gunk underneath them. NO GLOVES WERE WORN and HANDS WERE NOT BEING WASHED. The girl on duty wasn't much better.
  • SH
    Suzanna Hicks
    Feb 8, 2026
    1.0
    Sick of going to this location they never have anything! It’s not the first time they lost out on money from us !
  • EG
    Erin G
    Feb 7, 2026
    1.0
    They say they close at 10pm but they won't serve you after 9:30pm because they start "to cleaning early". If you close at 9:30, then say you close at 9:30 and turn the open sign off. Horrible.
  • TM
    Todd McElmurry
    Jan 13, 2026
    1.0
    We were on the road for 36+ hours with a total round trip of over 2,000 miles. Ate and slept in 5 different states, and did not have any negative moments until we made the mistake of rolling into Subway on our trek back. The staff were not at all together, they seemed like they were all first timers and had never made a sandwich before, much less worked in the public. I would not recommend stopping here, push on to the next establishment down the line.
  • CM
    Curt Martin
    Jan 9, 2026
    1.0
    I went in on January 9, 2025 at 11 am. Seemed like they were just gearing up for the day. I ordered 2 footlongs, when he opened the bread case roaches went running. We both just stood there for a second then he proceeded to get my bread & cut it. I finally asked if this bread fresh to which he assured me it was made that morning. I then asked “was that bugs?!” He said “yes ma’am but they weren’t ON the bread”. Needless to say I walked out

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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