Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Shreveport Subway® Restaurant at 309 Bert Kouns Industrial Loop brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
273 reviews
5 stars
137
4 stars
65
3 stars
30
2 stars
9
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including long wait times, inattentive staff, and rude behavior.
Food Quality
Numerous reviews highlighted issues with food freshness, portion sizes, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty surfaces and equipment.
Positive Experiences
Some customers praised specific employees for their friendly service and professionalism, as well as the quality of food at certain times.
Pricing Concerns
Customers expressed dissatisfaction with high prices and issues related to coupon acceptance.
- SMShahla MomenpourNov 1, 20251.0We stood in line for at least 10 minutes without getting our order taken. The workers were too busy fulfilling online orders to look up and take ours. We ended up leaving. Horrible service.
- LHLynn HaggardOct 27, 20251.0I always identified this location as my subway. As of today, I am done.!!! Everything was just filthy. The glass that covers the vegetable and the meat were greasy with fingerprints and cover never closed when a customer was not ordering. vegetables on the inside looks as though they had been sitting there since yesterday. The meat container was barely full . The ham was stuck to the side of the container. Nothing looked fresh or appealing. I watch the employees make sandwiches for about 45 minutes. The board for making sandwiches have leftover crumbs, veggies, knife, containers that have chicken. It was just disgusting.. I did inform the young man before I left how dirty everything was and looked, and he agreed with me. 6 inch vegetarian sandwich with a drink and a chip cost me $12.00
- RMRodney MoonOct 15, 20251.0I ordered 1 footlong and 2-6" sandwiches, 1 drink and 1 bag of chips and 1 cookie and paid $43.24!!!! I get it prices are going up, but that's is absolutely ridiculous! ALL of the sandwiches had BARELY (and I can't stress that enough) any meat or vegetables and I asked for mayo on mine, which I didn't get. Found out when I got home 15 min away. If you're going to overcharge your customers for their food at least make sure you make it right and put enough meat and vegetables on it so that bread isn't the only thing you can taste. At least the young man who waited on is at the window was nice, which is usually not the case at this Subway. It's the closest Subway around my house, but I'll be glad to go to a different Subway from now on.
- BGBarb GOct 13, 20251.0In short,they only had wheat bread at dinner. I ordered meatball and they only had three dried up meatballs left. So my husband and I decided to leave and another employee says I have meatballs in back he brings them up from freezer with marinara so he sticks in toaster oven maybe 20 seconds proceeded to make sub of course with wheat. I get home with our subs maybe a 5 min drive because of traffic. We sit down to eat and I took a big bite into very cold meatballs and bread that was so old the top crust was falling off. Neither our subs were toasted. My husband had same problem with the bread. When we tried contacting subway headquarters sent a clear Pic of receipt the conveniently could not find order and closed the case saying it was resolved. Husband wrote again same answer except send to this email our receipt again to an email that doesn't let you send to them a no reply email! I worked in michigan at a subway for 14 years as a manager. They used to care about service and food quality. That has went down drain. Buyer beware. Overall experience horrible !
- BDBenita DavisOct 7, 20251.0This location is trash. Ordered a meatball sub and club sandwich for pickup. My husband picked up the food and for one he said the drink machine was disgusting as he filled our drinks there was mold coming out of the machine into our cups so we couldn’t get drinks. They didn’t have meatballs for his sub so he had to get another sandwich made (which he understood) and when I received my sandwich there was none of the vegetables I ordered and barley any meat on my sandwich and the bread was stale making it inedible. I will not be eating here again. If I could give 0 stars I would.
Frequently Asked Questions About Subway
What is the address of the Subway restaurant in Shreveport?
The Subway restaurant is located at 309 Bert Kouns Industrial Loop, Caddo, Shreveport, LA 71106, US.
What are the operating hours of Subway at 309 Bert Kouns Industrial Loop?
This Subway location is open every day from 9:00 AM to 10:00 PM.
Does Subway at 309 Bert Kouns Industrial Loop offer delivery and curbside pickup?
Yes, they provide both curbside pickup and delivery services for your convenience.
Can I dine in at the Subway on Bert Kouns Industrial Loop?
Yes, this Subway restaurant offers dine-in service along with takeout and catering.
What types of meals does this Subway serve?
They serve breakfast, lunch, and dinner meals.
How can I view the menu for Subway at 309 Bert Kouns Industrial Loop?
You can check out their menu online at https://subway.com/en-us/restaurant/57968-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=57968&utm_campaign=evergreen-2020.
Does this Subway offer catering services?
Yes, catering services are available at this location.
Is there a drive-through available at this Subway restaurant?
Yes, this Subway has a drive-through service to make your orders more convenient.
What nearby places can I visit before or after dining at Subway on Bert Kouns Industrial Loop?
Nearby, you can visit Waffle House for breakfast and brunch, Starbucks for coffee, or hardware stores like Sherwin-Williams and Harbor Freight Tools for your building needs.
Are there any mobile phone stores near the Subway restaurant?
Yes, both Russell Cellular and Verizon mobile phone stores are located near the Subway at 309 Bert Kouns Industrial Loop, which can be convenient if you need phone or electronic services during your visit.
What health and medical centers are close to the Subway at Bert Kouns Industrial Loop?
Nearby health facilities include Highland Clinic Oncology/Hematology, Ochsner LSU Health Cancer Treatment Center, Regional Urology-Oncology & Radiation Treatment Center, and CHRISTUS Surgery Center.