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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Shreveport, LA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2560 Bert Kouns Industrial for the ultimate SONIC experience!
Customer service experiences varied widely, with some praising exceptional service while others reported rude or inattentive staff.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about bland or improperly prepared items.
Cleanliness and Atmosphere
The location was noted for its cleanliness and family-friendly atmosphere, particularly the playground area, which was appreciated by many.
Order Accuracy
There were frequent issues with order accuracy, with several customers receiving incorrect items or missing components.
Speed of Service
Service speed was often criticized, with many customers reporting long wait times for their orders.
DR
Darren Rindt
4 days ago
1.0
Ordered at 7:23pm. Pulled into stall at 7:27pm. It’s 7:38pm as I decided to leave a review. Pressed red button twice, finally got my medium coke at 7:40pm.
KK
K K.
Feb 10, 2026
4.0
Sonic shake and onion rings great combo
SH
Sabrina Hardman
Jan 31, 2026
4.0
My carhop Katherine with a “k”.( I hope I spelled her name correctly) was very professional tonight. Great job!
TF
The Blackmon Family
Jan 18, 2026
5.0
Well first things first. We go to the stall it was very clean. I turned to my left and that little red button was calling my name. I excitedly pressed it like it was the ignition button to the nasa space launch. The lady come over the intercom and told me and I quote. Thank you for making my Sonic yo Sonic my name is Katherine can I help you. And just like that sweet bliss filled the air. I began to give her my order and I suddenly stopped right before I told her my drink of choice. I couldn’t believe it I for got my big straw that I always carry with me. I asked Katherine if they had big straw or little ones. She was kind of taken aback by the question she asked me to repeat it so I did but she was still confused. I told her her that I have to suck my route 44 Dr Pepper with a big straw cause the little ones just will not do. Sucking the sweet nectar from a little straw is like saying you like kissing your grandma and I’m not into that Arkansas type stuff. She finally understood the assignment and said I got you big boy. I know how you like it. And gave me what I needed. That beautiful long big blue straw. Then I paid and left. Amazing service from this young lady. And 10 out of 10 on the location until next time l. Stay classy and try to love on one another. NFB
RS
Ro Stewart
Nov 19, 2025
5.0
Im a regular customer.
A great place to stop for a quick drink.
🍒 cherry lime-aids, ice coffee ☕️ 😋 ♥️ and my favorite 😍 Coke. They also have a large variety of Burgers 🍔 sides. I like their onion rings. And don't for get desserts 😋 and soft serve ice-cream.
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