Service Speed
Customers frequently reported long wait times for orders, with some stating they waited over 30 minutes for food or drinks.
Food Quality
There were numerous complaints about food being cold, old, or incorrect, with specific mentions of burnt items and missing ingredients.
Staff Performance
While some reviews praised friendly and professional staff, others highlighted poor customer service and lack of communication from employees.
Cleanliness
Several customers noted unsanitary conditions, particularly in the restrooms and parking area, indicating a need for better maintenance.
Order Accuracy
Many customers experienced issues with incorrect orders or missing items, leading to frustration and disappointment.