Pizza Hut

3.4
670 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1620 E Bert Kouns Loop in Shreveport, LA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1620 E Bert Kouns Loop, Shreveport, LA
71105, United States

Hours

Reviews

3.4
670 reviews
5 stars
282
4 stars
107
3 stars
63
2 stars
37
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including long wait times, rude staff, and unhelpful management.

Order Issues

Many reviews highlighted problems with incorrect orders, missing items, and delays in delivery or preparation.

Cleanliness and Environment

Some customers noted cleanliness issues within the restaurant, while others mentioned a lack of attention to maintaining a welcoming atmosphere.

Food Quality

Several customers expressed dissatisfaction with the quality of the food, citing cold or improperly cooked pizzas.

Positive Experiences

A few reviews mentioned positive experiences with friendly staff and good food, indicating that there are some employees providing satisfactory service.
  • SS
    Sharon
    Jan 1, 2026
    5.0
    Food was hot &, fresh. The team has great customer service.
  • TH
    Toby Hancock
    Dec 29, 2025
    1.0
    If I could give negative stars I would! This was one of the worst experience I have ever had at a restaurant!! I never thought I could receive such poor service. There were 8 employees working that night and out of the 8 none of them were sober. Each and every one was high or intoxicated! Long story short: waited 2 hours for wrong order and horrible food. Yes we ate it because we were hungry and we had paid for it. We tried to get money back, but guy working register was so stoned that he couldn't figure out how to do it so he just gave us 2 pizzas! If you value your time, money, and want good pizza don't go here. Trust me! And the kicker was when we were leaving the shift manager was leaving and she said (and I quote), "It got busy and y'all did an amazing job!" First time seeing her or I would have asked if she new how to give refund! -5 stars out of 5
  • TA
    Tyshanta “qteepiela” Andrew
    Nov 30, 2025
    1.0
    I ordered a pizza at 8:15 pm and it should have been ready around 8:35 pm. I get there around 8:50pm and no pizza. They hurry my order and the pizza isn’t fully cooked. I had to wait for them to fix the order. I have been a loyal customer for years, visited many locations, and never seen a pizza this undercooked.
  • PR
    Pete Reedy
    Nov 1, 2025
    1.0
    This is a joke. Do not order online. Do not request delivery when you call the number it’s not the store. It’s a call center and they will not help you when your order does not come. I ordered for delivery never received the order and they said there’s nothing they can do to help me. They put in a ticket stating that they would request the store contact me to fix this issue
  • JS
    James Singer
    Oct 31, 2025
    5.0
    Best Pizza Hut in Shreveport, which isn’t saying much, but the staff is really awesome

Frequently Asked Questions About Pizza Hut

What types of services does Pizza Hut at 1620 E Bert Kouns Loop in Shreveport offer?

This Pizza Hut location offers carryout, curbside, and delivery services including no-contact delivery for customer convenience.

What are the opening hours for Pizza Hut in Shreveport?

Pizza Hut is open daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.