Pizza Hut

Reviews

• DT

  Derek T

  Feb 7, 2026
  1.0
  I ordered through the app and showed up 2min before it was said to be ready thinking it would be a simple pickup since I paid in advance. I was wrong. There was one lady at the register who literally helped the guy in from of me for 10 minutes helping him decide what to order, at one point he was even on his cell phone(Don’t take my word for it management, look at your cameras from 11:19pm to 11:35pm) This was problematic because shortly after I walked in I watched my pizza come out of the oven. Since she saw me standing there the entire time (about 4 minutes into my wait she asked if I was a Door Dasher and I told her my pizza was already out and it was a pickup. Maybe Door Dash is the cheat code to get her to spring into action), you would think that once she finally finished with the customer she would’ve had a sense of urgency to get me taken care of. You’d be wrong. She was moving like molasses on a cold day. She probably didn’t think I saw her nudge my pizza over with her bare hand to make room for the next pizza to come out of the oven. Yes, I saw you. So now, exactly 10min after it came out of the oven, she finally moved it over, cut it into slices, and placed it into a box. To add insult to injury, I even tipped when I paid on the app. And when I finally got my warm pizza(no longer hot) and went to leave, you think she apologized for the inconvenience? Nope. Below average customer service plus warm pizza equals never coming here again.
• CH

  Candace Hager

  Jan 6, 2026
  1.0
  Absolutely the worst experience I've ever had trying to order a pizza. The lady was rude KEPT interrupting me.Put me on hold 3 times, and hung up on me twice. After 30 minutes of trying. I finally hung up and just called Domino's
• MJ

  Michelle Jack

  Dec 12, 2025
  1.0
  I have order from yall numerous of Times and every time my order was wrong because y’all have one certain person that don’t pay attention or is moving at a slow pace. And I can pull up receipts, but calling the place of business where I work at is so out of line because I posted the young lady that always get my order wrong when I am off the clock and not in uniform, she shouldn’t have no reason to be getting in touch with the main office about me.
• JR

  Judy Rockett

  Aug 9, 2021
  3.0
  Try delivering quicker than 1and 1/2 hrs after ordering.
• KY

  Kaaryn Young

  Sep 1, 2020
  1.0
  Waited 2 hours for my food called them and they said they cancelled my order I asked why they said because the driver couldn’t get in the gate I said they didn’t have too because I was standing right there poor customer service all around I will not be placing future orders at this ghetto place FYI I placed my order at 4:09pm it’s 7:03 and my order is still not here 🤬

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