At Papa Johns Pizza in Shreveport, LA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Shreveport pizza for any occasion. Call us for pizza delivery in Shreveport or stop by 9225 MANSFIELD RD for carryout to order the best pizza in Shreveport, along with breadsticks, wings, and more!
Many customers reported poor service, with staff being unprofessional, rude, and inattentive.
Food Quality
Several reviews indicated inconsistent food quality, with complaints about undercooked pizzas, missing toppings, and overall dissatisfaction with the taste.
Staff Attitude
Numerous customers noted that staff members displayed a lack of motivation and care, often ignoring customers or being dismissive.
Order Accuracy
There were multiple instances of incorrect orders and issues with the app, leading to frustration among customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their hard work and noted that the pizza can be good when made correctly.
JB
JW Brookshire
Feb 8, 2026
5.0
Service by everyone was great!!
KW
Kimberley Worrell
Jan 16, 2026
1.0
1st they did not send all my sauces and this looks like a pepperoni pizza that was cooked and then some random toppings put on top the veggies arent even cooked or have any cheese on them. I will never order from here again
CH
Colby Rae Henderson
Dec 30, 2025
5.0
I have gone to this Papa John’s every 2-3 weeks since July and every single time, no matter what, without fail I get the best service, my order is always on time and made perfectly. The lady that works the register is always so nice even on weekends when y'all are super busy. I appreciate her service greatly I couldn’t tip her tonight for the first time and I felt this was the least I could do. I hope she gets recognized.
MD
Mariano Derige
Dec 28, 2025
1.0
Terrible experience at the Mansfield Road location. The staff was incredibly unprofessional—one employee was on FaceTime while working, and another ignored a ringing phone while my pizza sat on the rack. I eventually had to ask for my own food because no one was paying attention.
The food quality was just as bad. The pizza was undercooked, doughy, and wasn't even cut into slices. They missed the extra mushrooms I paid for, and the pepperoncini juice soaked through the box, making the crust soggy. The wings were overcooked and dry. I won't be back.
NN
NNAT
Feb 16, 2023
1.0
Almost two hours for a medium pizza and drink. Pizza was crusty and dry. The dough was stale. Too much sauce in some spots. And uneven cheese coverage with very little toppings. Seemed lazy and definitely subpar. Like just about every place else in Shreveport.
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