McDonald's

3.5
1303 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7000 Mansfield Rd, Shreveport, LA
71108, United States

Hours

Reviews

3.5
1,303 reviews
5 stars
509
4 stars
215
3 stars
208
2 stars
105
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, long wait times, and poor service, with many expressing frustration over their experiences.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and overall incompetence in fulfilling requests.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and flies in the restaurant.

Positive Experiences

Despite the negative feedback, some customers reported friendly service and enjoyable food, particularly during breakfast hours.
  • TR
    Truthful Reviews
    1 day ago
    1.0
    20+ mins for 3 cars in the drive thru?! This place is a joke. It's no wonder McDonald's locations in Southwest Shreveport get CLOSED (like on Walker). How does a McDonald's close? = Lazy management, staff, and terrible service.
  • SS
    Steven William Sands
    4 days ago
    1.0
    Terrible
  • RN
    Richard Norcross
    Nov 3, 2025
    1.0
    Took 20 minutes to get an app ordered breakfast biscuit and one hash brown.
  • LQ
    Lucias Quest
    Oct 28, 2025
    1.0
    The workers here are just rude! They make you wait forever at the drive thru even when no body is in front of you. They forget the sauce, straw, napkins, etc... and when you ask for these things they get puffy and snappy and act like your out of place for asking them for something. The fries are hot on top n stale on bottom every single time I've been there, it's been the same.
  • HF
    Han Francis
    Oct 19, 2025
    1.0
    Made my mobile order 13 minutes before arriving. Lady at the window asks me what i had after being left in the line for 15 minutes. Proceeds to leave me at the window with no words waiting for another 15. I had 2 items. Never returning to this location.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 7000 Mansfield Rd, Shreveport?

McDonald's is open daily from 5:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Fridays and Saturdays.