McDonald's

3.1
1822 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6705 Pines Rd, Shreveport, LA
71129, United States

Hours

Reviews

3.1
1,822 reviews
5 stars
533
4 stars
296
3 stars
306
2 stars
159
1 star
528

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting 20-45 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, with customers receiving wrong items or missing items altogether.

Cleanliness

The restaurant was frequently described as dirty, with complaints about filthy bathrooms and unclean dining areas.

Customer Service

Many customers experienced rude or indifferent staff, leading to negative interactions and dissatisfaction.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and taste of items.
  • GD
    Gordon Desser
    5 days ago
    1.0
    I’ve been there four times recently and all four times were issues. Once the coffee tasted like it was poured over the old grounds rather than brewed. Another time it took him 30 minutes to take my order. Another time they got their order wrong. And the fourth time, they took up 10 minutes, just waiting to cook my order. Fire the manager and bring in a whole new staff.
  • EB
    Evelyn Marshall Blake
    Dec 30, 2025
    2.0
    Slow service at the drive thru - probably a 25 - 30 minute wait. And they got the order wrong so I had to turn around go back. Check your order before you leave the drive thru. Went inside regarding the order, no apologies just swapped out the wrong for the right and walked away.
  • TK
    Tammy Knight
    Dec 29, 2025
    2.0
    First, the bathroom was filthy. Second, we had to wait almost 30 minutes for our food only to get out to our vehicle and they forgot half of our order. By then the food was cold.
  • GS
    Geisha Squad
    Dec 28, 2025
    5.0
    Great food fast paced need love respect and support from all denominations. Happy holidays to you all.
  • MV
    Martha Vera
    Dec 14, 2025
    1.0
    They are very slow pace , this McDonalds looks very dirty so we left we where returning home to Dallas and the Manager was wearing flip flops to work I thought they where supposed to wear water proof slip resistant shoes I would not recommend this place

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6705 Pines Rd, Shreveport?

This McDonald's location is open 24 hours a day, seven days a week.

When is the delivery service available at this McDonald's?

Delivery is available from 6:00 AM to 11:00 PM on weekdays and Sundays, and until midnight on Fridays and Saturdays.