McDonald's

3.1
1806 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6705 Pines Rd, Shreveport, LA
71129, United States

Hours

Reviews

3.1
1,806 reviews
5 stars
532
4 stars
295
3 stars
301
2 stars
157
1 star
521

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about freshness and taste.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.

Staff Attitude

There were numerous mentions of unfriendly or indifferent staff, leading to a lack of customer satisfaction.

Operational Efficiency

The location was criticized for being slow and disorganized, with long wait times for both drive-thru and in-store orders.
  • ML
    Margaret Landry
    1 day ago
    1.0
    1:48 pm. Not at rush hour. Waited forever for our food. Nothing FAST FOOD about this place. Like seriously, go somewhere else. A sit-down restaurant is faster.
  • RC
    robert coleman
    Nov 9, 2025
    1.0
    Staff is very rude and the dinning area was disgusting had use a napkins and buss my own table just to eat and floors sticky
  • KR
    Kelly Routh
    Nov 7, 2025
    3.0
    Friendly staff but was on thr road and didnt realize until we were on the interstate that all of the order wasn't there.
  • CH
    Calieb Hudson
    Nov 7, 2025
    1.0
    place so slow and the people are a little slow too. waited 35 minutes for 2 cheeseburger meals. 1/5 stars
  • RJ
    Roxana Jimenez
    Oct 24, 2025
    1.0
    This is the story sorry McDonald’s they never been Service is terrible. People is in line to order and they ignoring customers. I was there in line in the ignoring me so I trying to order from the self check out. and then a black person is coming in, The girl come right away and took his order. I was behind him to make sure that my order was OK. She finished with his order and walk away ignoring me I am Ispanic person I see discrimination of my skin color Like I was invisible the service is terrible. You guys need a training people better customers we come here and pay for the food. Is not free so we deserve a good service. These people here having a nasty, nasty attitude. Everybody on from having a nasty attitude. Nobody training then how to treat the customer. They will come here and spending our money terrible experience, not recommending at all Zero stars

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6705 Pines Rd, Shreveport?

This McDonald's location is open 24 hours a day, seven days a week.

When is the delivery service available at this McDonald's?

Delivery is available from 6:00 AM to 11:00 PM on weekdays and Sundays, and until midnight on Fridays and Saturdays.