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McDonald's

3.4
(818 reviews)

Business Details

5920 Line Avenue, Shreveport, LA
71106, United States
(318) 219-7473
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5920 Line Avenue, Shreveport, LA
71106, United States

Hours

Reviews

3.4
818 reviews
5 stars
285
4 stars
142
3 stars
172
2 stars
81
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and incorrect orders, particularly in the drive-thru and during mobile orders.

Food Quality

There were mixed reviews about food quality, with some customers praising fresh and hot meals, while others complained about cold, stale, or incorrect items.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for unprofessional behavior and poor customer service.

Cleanliness

The cleanliness of the location received positive remarks, especially regarding the restrooms, although some customers noted unsanitary conditions with food handling.
  • JW
    Jamie Washington
    Feb 20, 2026
    1.0
    This is my first time eating here in over 10 years and it was terrible. Stale bread, burnt fries, flat soda, slow and unprofessional service. To a complete restart soon.
  • DH
    Dhana Hazel
    Feb 14, 2026
    5.0
    Consistently spot-on with every visit. Outstanding customer service is hard to find these days, but the staff here are exceptionally friendly, welcoming, and kind. They get my coffee exactly right every time.
  • MF
    Megan Fuson
    Feb 12, 2026
    2.0
    Completely unacceptable. Did a mobile order. Went thru the drive thru, watched 3 cars order before they even addressed the second line so drove thru to talk to the cashier. Was then told to park in waiting line 1. Watched 7 cars go by without. Walked inside they haven’t even cooked the filet of fish. Was gonna be another 2 minutes after the 10 I have already waited and now NO receipt paper to give me a printed copy of my refund!
  • RR
    Rebecca Ross
    Jan 30, 2026
    3.0
    People suck but food is 👍
  • RH
    Rico Harris
    Jan 26, 2026
    5.0
    This guy name Carl M is the best guy I ever seen since I've been coming here he takes his time he repeats every order back to you make sure my orders is cook to order this guy needs a raise he needs to be the next manager in my eyes keep up the good work sir.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 5920 Line Avenue in Shreveport?

McDonald's is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:30 AM to midnight on Friday and Saturday.

During what hours is the drive-through service available at this McDonald's location?

The drive-through is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:30 AM to midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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