McDonald's

3.4
1803 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3610 Greenwood Road, Shreveport, LA
71109, United States

Hours

Reviews

3.4
1,803 reviews
5 stars
663
4 stars
300
3 stars
312
2 stars
160
1 star
368

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and unprofessional staff behavior.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and poor communication regarding order changes.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.

Food Quality

While some customers enjoyed the food, there were complaints about cold or poorly prepared items, indicating inconsistency in food quality.

Customer Service

Feedback indicated a lack of proper customer service, with rude staff and inadequate responses to complaints.
  • ZW
    Zavier Williams
    Jan 5, 2026
    1.0
    The worst mcdonald's ever!!! The worst staff (except 1 person) , food, service, atmosphere, coffee water... it doesn't matter. I order in advance your app tells me to come in and I still have to wait TWENTY MINUTES only to get cold foooood. You all suck whoever owns the franchise for that mcdonald's sucks even more Edit; also don't tell me to contact corporate. I've done it twice corporate doesn't care, although people who see these reviews will.
  • AM
    Arturo Maldonado
    Dec 31, 2025
    1.0
    Worst McDonald’s I’ve ever been to. Waited over an hour for 2 sausage McMuffin and 1 breakfast platter. Asked for a refund and the employees just act like you’re not there. You ask about your order and they just ignore you. If they don’t want to work, just quit. So much for fast food.
  • AU
    ariadne urdaneta
    Dec 31, 2025
    1.0
    Pésimo servicio
  • MW
    Marilyn White
    Dec 7, 2025
    1.0
    In drive thru 20 min. Barely took order after talking to 2 different people. Had to give order again at windows. Waited that long to find out they could not make a mocha. The excuse they just got there at 9 pm (really). Asked for refund This same service at two other locations in Shreveport LA.
  • TH
    Taylor Henry
    Dec 4, 2025
    1.0
    I ordered a chocolate milkshake, a large, french fry, and a double cheese cheeseburger. When I pulled up to the window And looked at my milkshake I looked to see if it was chocolate, it looks like it was vanilla. So I ask, is this a chocolate milkshake. She responds with. Yes it is a chocolate milkshake. I drive away. I go to take a sip of my milkshake, I taste it, it’s vanilla. I also taste my french fries they taste funky. But back to the milkshake, how can you have that level of incompetence to blatantly lie to me and tell me it’s a chocolate milkshake. How are you that lazy to not go get me my chocolate milkshake. So then I call just to see if I can maybe get a refund, I sit on the phone for 10 minutes then I’m saying ma’am ma’am, ma’am, ma’am. No one is answering me. So I hang up and go to call again. Well, it says the line is busy. I call back five minutes later. The line is still busy. it’s an hour later and the line is still busy. So what I’m thinking is they took the phone off the dock and it’s still just ringing so they think I’m still on the phone so I would’ve waited an hour for them to pick up my call. The line is still busy. So that means no one can Call them and that’s just horrible. Overall horrible experience one star this is ridiculous. Ridiculous.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3610 Greenwood Road, Shreveport?

McDonald's is open Monday to Thursday from 5:00 AM to midnight, Friday from 5:00 AM to 4:00 AM the next day, Saturday 24 hours, and Sunday from 4:00 AM to midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday to Thursday from 5:00 AM to midnight, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to midnight.