Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely slow service, long wait times, and unprofessional staff behavior.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and poor communication regarding order changes.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
Food Quality
While some customers enjoyed the food, there were complaints about cold or poorly prepared items, indicating inconsistency in food quality.
Customer Service
Feedback indicated a lack of proper customer service, with rude staff and inadequate responses to complaints.
ZW
Zavier Williams
Jan 5, 2026
1.0
The worst mcdonald's ever!!! The worst staff (except 1 person) , food, service, atmosphere, coffee water... it doesn't matter. I order in advance your app tells me to come in and I still have to wait TWENTY MINUTES only to get cold foooood. You all suck whoever owns the franchise for that mcdonald's sucks even more
Edit; also don't tell me to contact corporate. I've done it twice corporate doesn't care, although people who see these reviews will.
AM
Arturo Maldonado
Dec 31, 2025
1.0
Worst McDonald’s I’ve ever been to. Waited over an hour for 2 sausage McMuffin and 1 breakfast platter.
Asked for a refund and the employees just act like you’re not there. You ask about your order and they just ignore you. If they don’t want to work, just quit. So much for fast food.
AU
ariadne urdaneta
Dec 31, 2025
1.0
Pésimo servicio
MW
Marilyn White
Dec 7, 2025
1.0
In drive thru 20 min. Barely took order after talking to 2 different people. Had to give order again at windows. Waited that long to find out they could not make a mocha. The excuse they just got there at 9 pm (really). Asked for refund
This same service at two other locations in Shreveport LA.
TH
Taylor Henry
Dec 4, 2025
1.0
I ordered a chocolate milkshake, a large, french fry, and a double cheese cheeseburger. When I pulled up to the window And looked at my milkshake I looked to see if it was chocolate, it looks like it was vanilla. So I ask, is this a chocolate milkshake. She responds with. Yes it is a chocolate milkshake. I drive away. I go to take a sip of my milkshake, I taste it, it’s vanilla. I also taste my french fries they taste funky. But back to the milkshake, how can you have that level of incompetence to blatantly lie to me and tell me it’s a chocolate milkshake. How are you that lazy to not go get me my chocolate milkshake. So then I call just to see if I can maybe get a refund, I sit on the phone for 10 minutes then I’m saying ma’am ma’am, ma’am, ma’am. No one is answering me. So I hang up and go to call again. Well, it says the line is busy. I call back five minutes later. The line is still busy. it’s an hour later and the line is still busy. So what I’m thinking is they took the phone off the dock and it’s still just ringing so they think I’m still on the phone so I would’ve waited an hour for them to pick up my call. The line is still busy. So that means no one can Call them and that’s just horrible. Overall horrible experience one star this is ridiculous. Ridiculous.
What are the regular operating hours for McDonald's at 3610 Greenwood Road, Shreveport?
McDonald's is open Monday to Thursday from 5:00 AM to midnight, Friday from 5:00 AM to 4:00 AM the next day, Saturday 24 hours, and Sunday from 4:00 AM to midnight.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open Monday to Thursday from 5:00 AM to midnight, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to midnight.
What delivery options does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online or via mobile apps for this location?
You can order online via the McDonald's delivery URL or download the McDonald's app from the Apple App Store or Google Play Store for convenient mobile ordering.
What types of payment are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's branch?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the price range for menu items at this McDonald's?
The price range at this McDonald's is considered 'ONE', indicating affordable pricing.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food restaurants include Pizza Hut, Subway, Whataburger, Popeyes® Louisiana Kitchen, and Burger King, offering variety for different tastes.
What nearby services could be convenient when visiting McDonald's at Greenwood Road?
Nearby convenient services include gas stations like Shell and Citgo, the Shreve Memorial Library for community activities, and cell phone stores such as Cricket Wireless Authorized Retailer and Total Wireless.
Can I combine a visit to McDonald's with nearby shopping or financial services?
Yes, you can visit retail stores like Save-A-Lot and shopping spots like Moe’s Daily Deals, as well as financial services including Western Union and ACE Cash Express, near McDonald's.