Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,559 reviews
5 stars
530
4 stars
283
3 stars
271
2 stars
139
1 star
336
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff and long wait times.
Food Issues
Several reviews mentioned incorrect orders, cold food, and unsatisfactory food quality.
Cleanliness
Customers frequently noted dirty bathrooms and unkempt dining areas.
Customer Experience
Many patrons expressed frustration with the overall experience, citing disorganization and lack of attention from staff.
Positive Remarks
A few customers did mention good experiences, highlighting friendly staff and enjoyable food.
- BDBobby Dick1 day ago5.0I pulled into a mobile order spot and got my food faster than if I had just driven thru
- PJPresley JonesNov 10, 20251.0The people that work here are on another level of laziness. I order and every time I get there they come up with some excuse not to give me my orders. Today it was breakfast is over excuse even though I can clearly see breakfast still out behind them. They lied then canceled my order, I’ve yet to receive my money back.
- XXX XNov 9, 20251.0Yall deserve to fail. Thanks for making our community a worse place to live
- ALApril “April Lynn”Nov 3, 20251.0This location is horrible. The people who work the drive thru are so rude. After reading through the other reviews I know it's not just me the workers at the drive thru always say the sauce is in there but it never is I do not even know why they ask what sauce you want at the speaker because they never give it to you. Also, when you check the bag for it and tell them it's not in there they get an attitude and do not even apologize for lying and just hand you the sauce and shut the window while you're saying thank you. I never have issues with McDonalds in TX or any fast food in Texas because they actually care about how they are perceived to others not just as a company but the individuals themselves have integrity and respect and say yes sir, ye ma'am like their is a different vibe completely. Go to the McDonalds in Waskom, TX right outside the LA border and see for yourself how they give napkins, ketchup extra sauce without you asking and tell you have a great day! I think people in LA just are disrespectful because they are unhappy with their existence.
- SWShea WilliamsOct 31, 20254.0Working on that shopping spree at Lowes
Frequently Asked Questions About McDonald's
What are the standard operating hours for McDonald's at 395 Bert Kouns Industrial Loop?
McDonald's is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
When is the delivery service available at this McDonald's location?
Delivery is available daily from 6:00 AM to 11:00 PM, except on Fridays and Saturdays when it extends until midnight.
What are the drive-through hours at this McDonald's?
The drive-through is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What types of services does this McDonald's offer for pickup and delivery?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment methods can I use at McDonald's on Bert Kouns Industrial Loop?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this location.
How can I order food from this McDonald's online?
You can place your order online through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru service available.
What nearby fast food options are available around McDonald's at Bert Kouns Industrial Loop?
Nearby, you can find another McDonald's and Sonic Drive-In, both popular burger and fast food restaurants, ideal if you're exploring dining options in the area.
Are there any healthcare facilities near this McDonald's?
Yes, nearby healthcare facilities include Ark La Tex Foot Specialists, LLC, Aveanna Healthcare, Center For Hand Surgery, CHRISTUS Surgery Center, and Outpatient Surgery Center, which can be convenient for medical appointments before or after your visit.
What are some nearby services and shops customers can visit near McDonald's?
Nearby services and shops include RaceWay gas station and convenience store, Xpress Car Wash, LibertyX Bitcoin ATM, Walgreens Pharmacy, and Walmart, offering a variety of shopping and service options around McDonald's.