Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,567 reviews
5 stars
534
4 stars
283
3 stars
272
2 stars
140
1 star
338
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or treated poorly.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned dirty facilities, including bathrooms and dining areas, contributing to a negative experience.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and for curbside orders, indicating a lack of efficiency.
Food Quality
There were multiple complaints about food quality, including overcooked items and incorrect orders, leading to disappointment.
- BABanners with AlexisJan 3, 20265.0I had a family emergency this morning and it was super busy. I had to cancel my order but the employees still tried to get it to me and I appreciate that. Always kind and quick service I guess everybody wanted breakfast today.
- AAAstrid AuerbachDec 17, 20255.0It was a lady that was really nice I regret not to pay attention to her name tag ao can would mentioned her, but she was pro toy to look for some napkins for my coffee, she was very attentive
- AHAngela HooverDec 9, 20251.0My son just went through the drive thru..Um.. like to know who the person was that threw food at him..on top of the food being horrible..it was very inappropriate behavior.. It’s a very good way to loose business.. If that person can not be polite or professional he/ she has no business working there.. And I would like to speak to the manager and district manager
- WFWilliam FitzpatrickDec 8, 20251.0This has to be the worst McDonald's in the district. The service sucks. They just stand in the back and refuses to acknowledge customers waiting. Then when you get their attention they are rude like you are a inconvenience to them. I would have reported it to management but I see where they got their horrible attitude from. I wouldn't recommend anyone eat here. And the tables were not clean.
- CWCameron WisherNov 25, 20251.0Reminded why I stopped coming today. They don’t put your whole order in mobile orders, had it happen multiple times now. Lazy or thief's, either way it’s despicable.
Frequently Asked Questions About McDonald's
What are the standard operating hours for McDonald's at 395 Bert Kouns Industrial Loop?
McDonald's is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
When is the delivery service available at this McDonald's location?
Delivery is available daily from 6:00 AM to 11:00 PM, except on Fridays and Saturdays when it extends until midnight.
What are the drive-through hours at this McDonald's?
The drive-through is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What types of services does this McDonald's offer for pickup and delivery?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment methods can I use at McDonald's on Bert Kouns Industrial Loop?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this location.
How can I order food from this McDonald's online?
You can place your order online through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru service available.
What nearby fast food options are available around McDonald's at Bert Kouns Industrial Loop?
Nearby, you can find another McDonald's and Sonic Drive-In, both popular burger and fast food restaurants, ideal if you're exploring dining options in the area.
Are there any healthcare facilities near this McDonald's?
Yes, nearby healthcare facilities include Ark La Tex Foot Specialists, LLC, Aveanna Healthcare, Center For Hand Surgery, CHRISTUS Surgery Center, and Outpatient Surgery Center, which can be convenient for medical appointments before or after your visit.
What are some nearby services and shops customers can visit near McDonald's?
Nearby services and shops include RaceWay gas station and convenience store, Xpress Car Wash, LibertyX Bitcoin ATM, Walgreens Pharmacy, and Walmart, offering a variety of shopping and service options around McDonald's.