Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Hours
Reviews
3.0
847 reviews
5 stars
240
4 stars
129
3 stars
139
2 stars
85
1 star
254
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Freshness
While some customers praised the food for being hot and fresh, many others complained about cold, old, or improperly prepared food.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and overall cleanliness issues.
Staff Attitude
Many reviews noted unprofessional and unfriendly behavior from staff, particularly management, contributing to a negative customer experience.
Inconsistent Experience
Customers expressed frustration over the inconsistency in service and food quality, with some having positive experiences while many others reported significant issues.
- JSJEFFERY SMITHNov 14, 20253.0McDonald has closed. last time I went there they took down the mcdonald's sign even the ones on the building
- DDDavid DeFauwNov 6, 20251.0Finally the worst MCD I’ve ever experienced is closed for good. I hope everyone who worked there never sets foot in another MCD as an employee, or gods forbid a manager, ever again.
- DKDebbie KuprisNov 5, 20255.0I order a large breakfast order every Wednesday and the staff are always so courteous and kind. The food is always hot and fresh. My morning Wednesday meetings are always better when I bring McDonalds value meals!
- BWbrandon WardSep 12, 20251.0Just left after waiting 15 mins at the counter because the drive thru was busy.nobody even acknowledged that I was there or said we will be with you in a minute.so after patiently waiting and being ignored I left. Do not go to this McDonalds the service is horrible,I try to avoid but was in a rush and hungry.
- PJPaige JordanSep 4, 20255.0I barely leave reviews but I think the manger is a blue shirt, she’s the only one up front, she’s killing it. She’s doing such an amazing job! She’s doing window orders and taking orders, making fries, and drinks all at the same time!
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 3100 West Bert Kouns Industrial Loop, Shreveport?
The restaurant is open from 6:00 AM to 11:00 PM every day of the week.
Does this McDonald's location offer drive-through service, and if so, what are the hours?
Yes, the drive-through is open daily from 5:00 AM to midnight.
What delivery options are available at this McDonald's?
Delivery services include curbside pickup, regular delivery, same-day delivery, and no-contact delivery.
Where can I order McDonald's online for delivery from this location?
You can place an order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods does this McDonald's accept?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can customers use the McDonald's mobile app to order food from this location?
Yes, you can order using the McDonald's app available for download on Apple App Store and Google Play Store.
What are some nearby convenience stores and gas stations to McDonald's at this location?
Nearby convenience stores and gas stations include Kangaroo Express, Chevron, Corner Store, and Circle K, which can be convenient stops before or after your visit to McDonald's.
Are there any nearby eateries or restaurants close to this McDonald's?
Yes, nearby dining options include Wings and Rice Kitchen, Superb Soul and Seafood, New Star Donuts, and New Orleans Style Cajun Snow food truck, for those interested in exploring different cuisines after visiting McDonald's.
Which nearby services might be useful to McDonald's customers in the area?
Nearby services include Western Union for money transfers, U-Haul Neighborhood Dealer for truck rentals, and the Community Bank of Louisiana, which can be helpful depending on your errands.
Does this McDonald's offer any rewards or promotions for frequent customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.