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McDonald's

3.3
(1306 reviews)
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Business Details

2955 Pecos Point Drive, Shreveport, LA
71118, United States
(318) 682-9956
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2955 Pecos Point Drive, Shreveport, LA
71118, United States

Hours

Reviews

3.3
1,306 reviews
5 stars
445
4 stars
227
3 stars
221
2 stars
129
1 star
284

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and lobby, with some stating it took over 30 minutes to receive their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.

Staff Attitude

Several customers noted rude or unhelpful staff, with complaints about employees ignoring customers or displaying negative attitudes.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or improperly prepared items, while others praised the freshness of their meals.

Cleanliness

The restaurant was often described as dirty, with reports of unclean tables and unsanitary conditions in the bathrooms.
  • DN
    Daniel Norris
    Jan 9, 2026
    1.0
    Not a good place to go
  • PP
    playyboii__k
    Jan 7, 2026
    1.0
    im sitting in the second drive thru for about 10 mins while the lady let about 3-5 different cars pass by the first one What’s the point of 2 drive thrus
  • EB
    Evelyn Marshall Blake
    Dec 18, 2025
    3.0
    Went to drive thru. Slow as usual. Ordered 30 nuggets and they only give you 5 sauces and then want to charge you .75 for each additional sauce.
  • ST
    Shelbi Thompson
    Dec 18, 2025
    2.0
    Twice in a row at this location my food has been wrong. It’s just super annoying honestly. Please read orders carefully.
  • CR
    Coleton Rudisill
    Dec 9, 2025
    1.0
    Ordered at around 12:30pm food was put as finished at 12:49pm was not brought to curbside. Had to go get it at 1:12pm and forgot my sauce. Food is cold and they were arguing with me saying they just got the order at 1:04pm but looked back on the orders and it was finished and not brought out for 20mins Found my food in drive thru. If McDonald's can't find people who will bring out the food then get rid of the app
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Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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