McDonald's

3.3
1290 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2955 Pecos Point Drive, Shreveport, LA
71118, United States

Hours

Reviews

3.3
1,290 reviews
5 stars
441
4 stars
225
3 stars
216
2 stars
128
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru and for mobile orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with some customers experiencing unhelpful or dismissive behavior from employees.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Food Quality

While some customers enjoyed their meals, others reported issues with food quality, such as cold or improperly prepared items.
  • NS
    Nick Spaan
    Nov 9, 2025
    1.0
    Who in the hell runs this place? They can’t get 3 happy meal orders done in 15 mins that were placed on mobile app, don’t select curb side no one will come. Got two kids in car and then get out to try to go inside and two employees are standing outside of entrance smoking weed. Completely bonkers!
  • KK
    Khloe Keller
    Nov 4, 2025
    1.0
    said they don’t sell coffee???
  • DD
    Daniel
    Nov 1, 2025
    5.0
    The other morning it was 10:28 am and even though I was put on a temporary hold, I ask if they would still serve me breakfast and I was told yes. They changed the menu from bkfast to lunch and dinner on the screen. It took a little bit to get the fresh hot plates I purchased but when I got them, the threw in extra apple pies, french fries and were very apologetic and friendly with a very kind and generous attitude. They went above and beyond my expectations. Thank you Mc Donald's and God bless you all
  • MJ
    Marc “Marc's Garage” Jorgensen
    Oct 28, 2025
    1.0
    Its a mcdonalds, you be prepared to wait at least 30 minutes in the drive thru at any time and triple check your order before pulling off
  • P1
    Postman 117
    Oct 19, 2025
    1.0
    Terrible service

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 2955 Pecos Point Drive in Shreveport, LA?

The drive-thru is open daily from 5:00 AM to 12:00 AM (midnight).

When is McDonald's delivery service available at this location?

Delivery is available every day from 6:00 AM to 11:00 PM.