Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned issues with food quality, such as cold or overcooked items, and missing components from orders.
Cleanliness
While some customers noted clean restrooms and dining areas, others reported unsanitary conditions, including dead flies and dirty tables.
Staff Attitude
There were numerous complaints about staff being unprofessional, rude, and lacking basic customer service skills.
Inconsistency
The overall experience varied greatly, with some customers praising quick service and good food, while others described consistently negative experiences.
LP
Ledale Palmer
Nov 15, 2025
1.0
I stay down the street. They have people in here that don't put in ANY effort towards there job... very disrespectful youngsters...6 people just walked out in the 30 minutes I been waiting so far..and I'm door dashing...it's always like this in the evening... something needs to be done
DD
Daniel
Nov 1, 2025
5.0
Picked up a hot sausage biscuit and it was quick, yummy and they were kind.
JC
Jana Cummings
Oct 30, 2025
5.0
This time has been on point fast accurate and friendly service
SS
Samantha Scruggs
Oct 27, 2025
1.0
Ordered an oreo blast got some frozen coffee drink with oreos on top, all sauces missing
CV
Ciara Vandenoever
Oct 24, 2025
5.0
This is the best McDonald's experience I have ever had. Food was cooked fresh, service was top tier and the place even the toilets were immaculate! Im seriously very impressed 👏