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McDonald's

3.5
(1958 reviews)

Business Details

1100 Kings Hwy, Shreveport, LA
71104, United States
(318) 221-5179
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1100 Kings Hwy, Shreveport, LA
71104, United States

Hours

Reviews

3.5
1,958 reviews
5 stars
718
4 stars
347
3 stars
385
2 stars
172
1 star
336

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and positive attitudes of the staff, although some reported rude or unprofessional behavior.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, though some customers noted their orders were correct.

Speed of Service

Customers frequently mentioned long wait times, particularly in the drive-thru, with some experiencing delays of over 20 minutes.

Food Quality

Feedback on food quality was mixed, with some enjoying their meals while others reported cold or poorly prepared food.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area.
  • DM
    Dennis Morris
    Jan 31, 2026
    5.0
    This team is the hope we have left in customer service. From the intercom to the window these ladies had positive attitudes and positive energy. That’s something that’s almost non existent this day and time. I made sure to let management know just how positive they are. A good staff is usually a result of good management. I hope they keep their attitudes and their spirits. It truly brighten my day.
  • RH
    Richard Henington
    Jan 7, 2026
    5.0
    Long line but moved fast and order was correct.
  • BB
    B B
    Jan 4, 2026
    1.0
    If you are not going to be able to take orders until 4:30 than do not "open" at 4.
  • AS
    Ayeyogabandit Smith
    Jan 3, 2026
    1.0
    I stood in line and watched 15 people come back from the drive through i should of left then . They not only missed stuff but they just threw food in the bag like a sport. 10/10 I don't recommend this establishment
  • LJ
    L J
    Dec 31, 2025
    1.0
    Worst experience everytime I go. The don’t answer their phone, despite putting an order in in the app i still sat at the curbside pickup for 30 minutes. Food is mediocre and drinks always taste flat.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1100 Kings Hwy, Shreveport?

McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, until 4:00 AM on Friday, and 24 hours on Saturday.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, until 4:00 AM on Friday, and 24 hours on Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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