Many customers reported poor service, including rudeness from staff and lack of attention during orders.
Food Quality
While some customers praised the freshness and taste of the sandwiches, others complained about incorrect orders and insufficient ingredients.
Cleanliness and Safety
Concerns were raised about food safety practices, particularly regarding glove usage and sanitation.
Speed of Service
There were mixed reviews on service speed, with some customers experiencing delays while others noted quick service.
TA
Tyshanta “qteepiela” Andrew
Feb 11, 2026
5.0
I always feel welcomed here. Food is always delicious. I come here at least once a week.
AD
Adrian C. Demery
Dec 8, 2025
5.0
Love me a Gargantuan with all the fixings. Its been my go to since 1st being introduced to the Jimmy John's franchise well over 15 years ago.
CR
Chelsea Robertson
Nov 9, 2025
1.0
Tried to make Jimmy John’s a place to order for my workplace. Ordered a catering order and they left out our chips. Couldn’t offer a refund for those items and had to send an employee back to get the chips instead. Ordered again and they got two of the four sandwiches wrong. Management refused to help one of my employees too for misunderstanding that “TAKE OUT BREAD” doesn’t mean no bread. Apparently it means “scoop out bread”. An honest mistake that was handled very rudely by employees and management. Tried a THIRD time and they made a turkey picklewhich with ham. My employee went back up there after this being the third time in a row having an issue. The JJ employee took her sandwich back and PUT THE MEAT BACK ON THE BAR. My employee touched all over her sandwich to make sure it wasn’t turkey. Absolutely disgusting and they were rude again. The rudeness we tried to overlook but putting the handled meat back in the meat on the bar was revolting.
NZ
Nicole Zickefoose
Oct 7, 2025
3.0
2 Sandwiches wernt made correctly
RB
Robert Bowman
Sep 17, 2025
4.0
Cashier was in a hurry to get rid if us to talk to a friend, had to bag our own food
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