Dunkin'

3.3
186 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shreveport, LA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
856 Kings Highway, Shreveport, LA
71104, United States

Hours

Reviews

3.3
186 reviews
5 stars
79
4 stars
21
3 stars
18
2 stars
16
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and dissatisfied with their interactions.

Product Availability

Customers frequently reported that the location was out of various menu items, particularly donuts, leading to frustration and disappointment.

Service Speed

Many reviews noted extremely long wait times, both in the drive-thru and inside the store, contributing to a negative overall experience.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty bathrooms and unkempt dining areas, which detracted from their experience.

Inconsistent Quality

Feedback indicated inconsistency in food and drink quality, with some customers receiving poorly made items or incorrect orders.
  • LJ
    Lakisha Jacobs
    2 days ago
    1.0
    I want the GM Erin Graham to send me my $16.19 back. I visited the kings hwy location 11/22/25 service was horrible and on top of that my drink was not made right I had to tell him to put the cookies on top and then as I’m driving home the drink was nasty. I waited 30 minutes for 10 Munchkins then they came cold he didn’t ask if I wanted them warm I had to ask him to warm them I wish I could write a review with a negative star
  • JF
    Jacob Funderburk
    Oct 26, 2025
    2.0
    No receipt, poor attitude, and missing items.
  • EE
    Em
    Oct 14, 2025
    2.0
    Worst Dunkin of all locations in the SBC. Save yourself and go to Youree drive or Jimmie Davis. This location never has anything that isn't a chocolate glaze or regular donut. They are out of everything very very frequently. Their store manager needs to get their store together. If the store manager can't then the district manager does. What's sad is this is a On Tap location, which doesn't even matter because what drinks and flavors they do have they don't use to make the drinks properly. Literally go anywhere else.
  • DS
    Daniel Sanchez
    Oct 9, 2025
    1.0
    Overall just a pretty lack luster experience. The coffee was bad. They added way too much syrup so it just tasted like an artificial mess. I ordered 3 chipotle hash brown wraps and they didn’t add the chipotle sauce to any of them. To top it off they were out of toilet paper in both bathrooms which is always nice.
  • OH
    Orion Hunter
    Oct 8, 2025
    2.0
    Donuts are frozen, stale, and uninspiring. Dunkalatte is nauseously sweet, service slow and unthoughtful, bathrooms not well kept or stocked. Another beautiful example of enshitification as what happens when private equity takes over anything (looking at you Inspire Brands/Roark Capital Group) and short-term profits are valued over anything and everything else.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 856 Kings Highway, Shreveport?

Dunkin' at 856 Kings Highway, Shreveport is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' offer drive-thru service?

Yes, this Dunkin' location has a drive-thru service for your convenience.