Dunkin'

3.3
191 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shreveport, LA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
856 Kings Highway, Shreveport, LA
71104, United States

Hours

Reviews

3.3
191 reviews
5 stars
81
4 stars
21
3 stars
18
2 stars
16
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and dissatisfied with their interactions.

Product Availability

Customers frequently reported that the store was out of various menu items, including donuts and drinks, leading to frustration.

Order Accuracy

Many reviews mentioned issues with incorrect orders, including wrong items and poorly made drinks, contributing to a negative experience.

Service Speed

Long wait times were a common complaint, with customers often experiencing delays in receiving their orders.

Staff Performance

While some customers praised individual staff members for their friendliness and efficiency, overall staffing issues were noted, indicating a need for better management and scheduling.
  • MP
    Missy Johnson (PrissyMissy)
    Jan 1, 2026
    5.0
    Friendly staff
  • MM
    Morgan Mays
    Dec 10, 2025
    1.0
    They are always out of donuts and the last time I ordered an Oat Milk latte through the app, drive to the store to pick it up, the girl at the drive through says they are out of oat milk and almond milk. All they have is regular milk. It's 9:30 AM!!! How are you out of latte making supplies this early? Maybe work on customer satisfaction and go down the the store a few blocks down the street and buy some freaking milk!!!!!
  • RM
    Ranch Monarch
    Nov 29, 2025
    1.0
    Ordered two hot chocolates, two hot peppermint mochas, one egg and cheese bagel and two cocoa mochas. All of the drinks were mislabeled, our hot chocolates were actually coffee and the lady at the counter admitted right in front of me that all she read was ‘original hot’ and assumed we got coffee. One of our cocoa mochas was ice cold as it was handed to us and both of them just taste like regular coffee. We didn’t realize how bad the cocoa mochas were until after we had already gone back to fix the hot chocolate mess and I am not driving there for a third time for something that should have been made right to begin with. If you insist on going to this Dunkin, stick with the refreshers, it seems to be the only thing these kids can get right.
  • BL
    babe love
    Nov 24, 2025
    1.0
    This is the worst Dunkin’ in Shreveport Bossier they do not know how to make the drinks !!!!! They are always changing new workers this sucks it’s the closest one to my job I won’t be going back .
  • LJ
    Lakisha Jacobs
    Nov 22, 2025
    1.0
    I want the GM Erin Graham to send me my $16.19 back. I visited the kings hwy location 11/22/25 service was horrible and on top of that my drink was not made right I had to tell him to put the cookies on top and then as I’m driving home the drink was nasty. I waited 30 minutes for 10 Munchkins then they came cold he didn’t ask if I wanted them warm I had to ask him to warm them I wish I could write a review with a negative star

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 856 Kings Highway, Shreveport?

Dunkin' at 856 Kings Highway, Shreveport is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' offer drive-thru service?

Yes, this Dunkin' location has a drive-thru service for your convenience.